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What does Taobao mean when it says that this product is of a service nature and does not support seven-day refund?
Some goods can't be returned for 7 days without reason according to their own attributes.

According to commodity categories and attributes, services are divided into three categories:

1. By default, seven-day return is not supported.

2. Optional support for seven-day return (the seller can choose to cancel according to his own situation)

3. Seven-day return must be supported

"Seven-day Return" commodity type is not supported by default:

1. Customized goods ordered by consumers;

For example: customization, design service (required attribute: customization)

Second, fresh and perishable goods;

For example: flowers and plants, aquatic meat, fresh fruits and vegetables, pets.

Three, online download or consumer unpacking of audio-visual products, computer software and other digital goods;

For example: online games, telephone charges, digital reading and network services.

4. Deliver newspapers, periodicals and books

For example: subscribed newspapers, periodicals and books.

5. Goods of a service nature;

For example, the local life service market, such as domestic service and translation service.

Six, personal idle items

For example: personal idleness, the first category is: self-use idleness transfer.