If the e-book you buy doesn't support your mobile phone's Android system, you can't read it on your mobile phone. At the same time, the version of Android system must be above 2.2. Please check it. Or you can provide the order number and contact customer service to verify the specific situation for you.
Customer service telephone number:
010-51236699,400-106-6666, customer service email :service@cs.dangdang.com? Thank you.