1. You must first have proof that the book is pirated. You'd better take pictures of the book with your own camera! Complain after uploading to the computer!
2. You should use Want Want to take a screenshot of your chat with the seller. The specific steps of official website are as follows.
3. Finally, call Taobao customer service, remember not to tell lies, thinking that you were recorded when you were talking! Explain the situation and ask for advice. Taobao staff will ask you for evidence of the accident, and you can upload the first two items!
I suggest you'd better negotiate with the seller!
Handmade, please do not ctrl+C.