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What if the computer can't start?
Computer failure to start is a common fault, which may be a hardware fault or a software fault. This article will introduce some common troubleshooting methods to help users solve problems quickly.

Check the hardware

Clean up the dust and check whether the memory stick and hard disk are firmly inserted; Or swap memory slots; Remove newly installed hardware devices (memory, adapter card, hard disk, etc.). ).

Check the driver

If Windows 2000/XP can start, check the information in the Event Viewer to determine the device or driver that caused the failure. The way to start Event Viewer is: Start \ Settings \ Control Panel \ Administrative Tools \ Event Viewer \ System Log.

Use the maintenance console.

If you can't start the computer, try starting the computer in safe mode or the last known configuration, and then remove or disable the newly installed add-in or driver. If you can't start the computer in safe mode, you can use the repair console. The Repair Console can disable certain services, rename device drivers, overhaul boot sectors or master boot records.

Update driver

Ensure that the drivers of hardware devices have been updated and that the system has the latest BIOS.

Run the system diagnostic tool.

Run the system diagnostic tools provided by the computer manufacturer, especially the memory check.

Check compatibility

Check the Microsoft Compatible Hardware List (HCL) to ensure that all hardware and drivers are compatible with Windows2000/XP. Hcl.txt is located in the \Support folder of the Windows 2000/XP CD.

Disable the memory cache function.

Disable the memory cache function in the BIOS.

Reset computer settings

Restart the computer. On the startup screen, press F8 to enter advanced startup options, and then select Last Known Good Configuration. (Note: When the computer is started by Last Known Good Configuration, all the settings of the computer will be reset to the configuration at the last successful startup. )

disinfect

For computer poisoning, use professional anti-virus software such as Tencent Computer Manager to thoroughly kill virus, delete files in the quarantine area and restart the computer.