Like Tmall, Dangdang and Amazon, JD.COM is a formal and authentic online mall with guaranteed quality. Although the products sold in JD.COM Mall are much cheaper than those sold in physical stores, there is no guarantee that 100% is genuine, but the quality is very good.
2. While ensuring high quality, JD.COM also provides a one-stop shopping system. Shopping, express delivery, maintenance, return and other services are integrated to provide users with the ultimate shopping experience.
3.JD.COM Mall is like a huge physical mall, which has been moved to the Internet and operated through online sales. The quality of goods in JD.COM is naturally comparable to that sold in large formal shopping malls.
JD.COM Shopping Center is getting bigger and bigger now. In many big cities, they have their own warehouses, their own logistics systems and their own deliverymen. If there is a problem with the quality of their goods, it is impossible to do so much. But there are also third-party businesses in JD.COM, which set up shop in JD.COM, just like Tmall Mall in Taobao. Although JD.COM has a strict auditing system for merchants who come to open stores, there are too many stores, and occasionally there will be poor supervision. Therefore, we should pay more attention to the products of third-party merchants. Usually, you must look at the evaluation more. However, as long as it is JD. Don't worry about your own goods.
The self-management of JD.COM Mall is JD.COM's own goods, and JD.COM takes the goods from the manufacturers. The probability of fake goods is very small. After all, it is not cost-effective to earn a little money and lose the brand image.
In fact, most shopping platforms will inevitably have some merchants who pursue huge profits and then sell fakes. After all, there are too many shops on the platform. Although the platform is also being seriously dealt with, after all, the data of the whole platform is very large, so everyone must check whether it is a self-operated store when shopping. Secondly, Bian Xiao thinks that shopping in JD.COM is more reliable and delivery is faster.
Are there fakes in the products sold by third-party merchants in JD.COM?
There are no fakes in the products sold by your third-party merchants in JD.COM. JD.COM Shopping Center is getting bigger and bigger now. Many big cities have their own warehouses. They have their own logistics system and delivery personnel. If there is something wrong with the quality of his goods, it is impossible to reach such a large scale. But there are also third-party merchants in JD.COM, that is, those who set up shop in JD.COM, just like Tmall in Taobao.
Although JD.COM has a strict auditing system for merchants who come to open stores, there are too many stores, which may not be supervised enough. Therefore, third-party businesses should be cautious and read more comments. As long as the goods are self-operated by JD.COM, you can rest assured.
What is a third party in JD.COM?
Third-party merchants in JD.COM refer to those who open stores in JD.COM, just like Tmall in Taobao.
1. Although JD.COM has a strict auditing system for merchants who come to open stores, there are too many stores and supervision may be insufficient. Therefore, we should pay attention to the products of third-party merchants and read more comments. JD。 The third-party evaluation of COM is very poor, and many consumers complain. As long as it is a third-party product from JD.COM, you will receive the goods, and there is basically no follow-up after-sales service. As for whether the goods are genuine or not, it depends on whether the delivery store is a product brand or a brand flagship store. If it is any other name, please consider the authenticity of the product. So I suggest you choose your own products as much as possible. If you have to choose a third party, you must buy freight insurance first, and find relevant professionals to identify the goods as soon as you receive them.
2. If there is a problem with the goods purchased by a third-party store in JD.COM and the third-party store does not take the initiative to deal with it, you can apply in my order, click the customer service path and submit a transaction dispute form. The merchant will accept it within 36 hours. If the merchant fails to accept it within the time limit, it will be automatically transferred to JD.COM. If you are not satisfied with the business results, you can also apply for JD.COM to intervene, and the Dispute Commissioner will handle it within 24 hours. Third-party sellers will become very active by handling formal transaction disputes and providing various evidences on their own initiative.
3. Sometimes the system does not allow you to initiate a transaction dispute for various reasons. You can initiate a transaction dispute by selecting an invoice in the dispute list. As long as a transaction dispute can be initiated, JD.COM customer service can intervene, and JD.COM may impose additional penalties on the transaction dispute. However, if the platform has been ignoring it with various unreasonable excuses, there is no bottom line for maintaining business. As the case may be, if necessary, you can directly go to court for prosecution.
Are there any fakes in JD.COM Mall?
There will be two kinds of goods in JD.COM, one is new, and the other is reworked, but there will never be parallel imports or refurbished. I can tell you from my personal experience that I bought a mobile phone, two razors, a computer bag and many other small things.
It didn't cost much, but it was all very enjoyable. One possibility of being opened and sealed is inspection. Have you ever heard of inspectors? They should judge the quality of products before buying things for the company, and they will open the box for inspection. In addition, they will inspect the machine after arrival, and unpack valuables before delivery to ensure quality.
You can compare the watches sold in JD.COM. Casio citizens only have the most rubbish such as new eggs. There are 654.38 million yuan watches. Are you still afraid of fakes? False one penalty ten don't compensate JD.COM! In terms of price, JD.COM is similar to Newegg. Either you are 2 yuan less than me, or I am 2 yuan less than you, so where can I buy promotion?
JD.COM Shopping Center is getting bigger and bigger now. In many big cities, they have their own warehouses, their own logistics systems and their own deliverymen. If there is a problem with the quality of their goods, it is impossible to do so much.
But there are also third-party businesses in JD.COM, which set up shop in JD.COM, just like Tmall Mall in Taobao. Although JD.COM has a strict auditing system for merchants who come to open stores, there are too many stores, which may lead to poor supervision. Therefore, third-party businesses should be cautious and look at the evaluation. As long as it's JD Don't worry about your own goods.
How to correctly distinguish genuine products from fake products?
Therefore, when you buy something, you must keep your eyes open. If you are really worried, buying in an online store is also a good choice. However, if you buy things in non-proprietary stores in JD.COM, you need to be more careful, because there is a greater chance of buying fakes in these stores. No matter which platform you buy goods on, you may buy fakes, so you should learn to distinguish between true and false when buying things.
So how can we tell whether the goods are true or false? If you already have the goods you bought, but you are not sure whether the goods you bought are genuine or not, then you can verify them online first. Generally speaking, there are some anti-counterfeiting verification codes. If you are still not at ease, you can go to the nearest store and ask a professional to help you identify it. This is the best way to tell the truth from the false.
So if you want to buy something expensive, the best way is to go to the store to buy it yourself. But if you really want to buy online, you must be optimistic about the reputation of merchants' stores and compare the price difference with the physical store. If online is much cheaper than physical stores, be sure to pay attention. It's probably a fake.
Is everything in JD.COM Shopping Center authentic?
Everything in JD.COM is not genuine, but there are also fakes.
2065438+In March 2008, Ms. Cheng Mo, a classmate of Liu Liu, bought a ComfortU waist pillow. The price in JD.COM is RMB 1489, and the price in official website is USD 109.95. However, what the merchant actually gave her was a waist pillow marked ContourU, which cost only $33.6 in official website.
In this regard, Cheng Mo and the merchant theory, the merchant agreed to return the goods after the excuse was invalid. However, Cheng Mo thinks that the sales of the merchants are not true, and claims14,890 yuan according to the standard of "fake one loses ten" promised by JD.COM Global Purchase. The merchant denied the fraud, saying that he "sent the wrong goods" and disagreed with the ten-fold compensation.
Subsequently, Cheng Mo complained to the customer service in JD.COM, and the customer service obtained the evidence provided by both parties. If it is determined that there is insufficient evidence to sell fake goods, and it is determined that the merchant has sent the wrong goods, it can only be returned according to the wrong goods. On March 20th,18, 13, 15:30, Liu Liu published an article in Weibo, and then brought11.20,000+to the hot search list in Weibo.
Extended data
In March of 20 18, official website, Beijing Consumers Association, showed that in 20 17, Beijing Consumers Association bought 74 kinds of comparative test samples in JD.COM Mall, among which 33 kinds did not meet the standards, and the unqualified rate was 44.6%.
These 33 unqualified samples include: 3 cashmere sweaters from brands such as Liu Yiren, Yu Zhaolin, Yu and MirryDerr, 1 outdoor clothes from WOLFSTRACE, 1 baby clothes from DeSalle, 2 children's summer sleeping mats from brands such as Babel and Yuzhixing, and 2 summer sleeping mats from brands such as Textile and Tianchi Inscriptions.
People's Daily Online-Did you buy "fake goods" globally? JD.COM apologized and launched an investigation.
Ask everyone: Does JD.COM sell fakes?
Hello.
There are few fakes,
But there are still some.
For example, some packages will say "no".
Sold on platforms such as JD.COM and Taobao,
Check the security code after purchase in JD.COM.
Almost all of them are fake.
Are there any fakes when shopping in JD.COM?
Yes, although it is solemnly promised that all the goods sold are genuine and licensed, Liu Ye publicly stated that he has always adhered to the principle of not selling fake goods since he started his business for more than ten years, but fake goods and defective products have been accompanied by the development and have been criticized by consumers.
On February 20th1April 2nd 12, Beijing Consumers Association announced the comparative test results of down jackets in Beijing market. There are 10 samples of down fillers that do not meet the requirements of national standards, among which "BINNIB Binni" down jacket sold in JD.COM Mall does not meet the standards in terms of down content and down content.
Consumer Mr. Zhang showed the media the fake Thomas toys he bought in the mall. He contacted JD.COM Mall five times to complain about the store, but JD.COM insisted that there was no evidence to prove that the toy was fake, and his appeal was rejected.
On the 37th day of rights protection, Mr. Zhang received a phone call from the case-handling personnel of Kunshan Industrial and Commercial Bureau, Jiangsu Province. The other party claimed that more than 500 boxes of toys sold by Thomas in JD.COM Mall had been temporarily detained, which was suspected of infringing the trademark of Thomas, a famous foreign brand. The domestic agent of Thomas brand toy trademark also said, "After the industrial and commercial departments decide, we will also defend our rights and let JD.COM and others take off the shelves."
Extended data
Article 25 of the new consumer law stipulates that operators sell goods by means of internet, television, telephone and mail order, and consumers have the right to return the goods within seven days from the date of receipt, without giving reasons.
So far, JD. The after-sales service of self-operated goods and the after-sales service of third-party sellers are clear, and there is no reason to return them within 7 days. However, in addition to the goods that are not suitable for return mentioned in the new consumer law, JD.COM has further expanded the scope of non-return and raised the threshold for return. JD.COM's sincerity in implementing the new law is doubtful.
Taking the after-sales service of self-operated goods as an example, the scope of returning goods for seven days without reason in JD.COM has been extended to more than a dozen commodities such as washed clothes, shoes and hats, diamonds, gold, watches, jewelry and personal accessories, food, health products, personal care products, personal products, cosmetics, virtual goods and luxury goods.
People's Daily Online Online-JD.COM Mall selectively implements the new elimination method, and there is no way to return fake goods.