1. Since the 16th National Congress of the Communist Party of China, the construction of public cultural system has been strengthened, the central and local governments have greatly increased their investment in library undertakings, and the infrastructure construction of all kinds of libraries at all levels in China has been strengthened. The state attaches great importance to library work, and the library cause in China has made unprecedented progress and development. In 2006, the state invested 365.438+0.9 billion yuan in public libraries, an increase of 65.438+0.3 billion yuan or 74.6% over 2002. In the past five years, by the end of 2006, there were 2778 public libraries at or above the county level, an increase of 865438 or 3% over 2002. In 2006, public libraries nationwide spent 727 million yuan on new books, an increase of 258 million yuan or 54.9% over 2002. The total collection of documents is 500.24 million volumes (pieces), an increase of 74.24 million volumes (pieces) compared with 2002, with a length of 65.438+07.4%. At present, the cause of libraries in Guangdong Province has caught up with the best historical period. We should seize this historical opportunity to make grass-roots libraries develop by leaps and bounds and gradually implement the internationally advanced management mode of main and branch libraries. Taking the cluster management technology of Dongguan Library and the all-round humanized service and high-tech guarantee of the new Shenzhen Library "Library City" as examples, this paper introduces the development level of leading public libraries in Guangdong Province: (1)? Guided by the concept of coordinated development of libraries as a whole, Dongguan Library has established the concept of library cluster, realized the thinking transformation from single library to multi-library, from isolated island to * * *, and from single library to multi-library, and put forward "public welfare, openness, richness and convenience" as the four elements of the construction of public service system of urban libraries. In addition, guided by the concept of multi-resource integration, this model constructs a tangible and closely coordinated library network system by integrating regional library resources in practice, and builds an intangible digital library service network through the automation, digitization and networking of regional library clusters, so as to realize the full sharing of various resources. Under the guidance of this innovative idea, the implementation of this model has achieved the goal of "concentrating capital investment, rationally organizing professional division of labor, unifying business standard management, and realizing the maximum enjoyment of resources", effectively solved the important problems that currently affect the development of public libraries in China, injected vitality into the development of grassroots libraries, and met the needs of grassroots cultural development. Now, Dongguan has realized the services of library cluster management, the system of main and branch libraries, network coverage, online education, resource sharing, self-service library, characteristic libraries, etc., and sent library services to villages and towns and entered thousands of households. At the same time, the cluster management technology of Dongguan Library has gone out of Dongguan, into the special zone, into the provincial capital and out of Guangdong. At present, Interlib has been adopted by more than 265,438+00 libraries, and has been popularized and applied in public libraries at different levels in Guangdong, Hubei, Shandong, Liaoning and other provinces, cities and counties. From June 5, 2005 to 10, Zhongshan Library of Guangdong Province adopted this project to establish an automatic management system for mobile libraries in Guangdong Province covering the whole province. 3 1 mountain county libraries have realized cluster management and resource sharing simultaneously. The innovative urban library development and cluster management mode of Dongguan Library, in a sense, has become an indispensable necessity to promote urban development, leading the current trend of library development in China. Its forward-looking concept and innovative model provide reference experience for the future development of city libraries. (2) In 2003, Shenzhen put forward the idea of building a "library city" for the first time in China, and the completion of the new Shenzhen Library in April 2006 was one of the landmark achievements of this idea. The library puts forward the service concept of "equality, openness and free". The library implements the service mode of "all-round opening, card-free access, hierarchical management and one-card service", which is open to all citizens and implements all-round and humanized services. For example, readers can also enjoy the lending and returning service, that is, readers can borrow and return Chinese books in any library with the library cards issued by seven libraries, including Shenzhen Library, Nanshan Library and Baoan Library. The library has also introduced REID (Wireless Video Identification) technology, that is, all floors of the library are equipped with automatic lending and returning machines. Readers only need to put cards and books into the device sensing area, and then follow the system prompts. You can automatically borrow 16 books at most instantly. This technology has not been widely used in the world at present, and Shenzhen Library is the first in China. As the earliest special economic zone in China, the Shenzhen Municipal Party Committee and Municipal Government, while grasping the economic development, is also vigorously implementing the strategy of "building the city through culture", strengthening public cultural services, and transforming the capital advantage into service advantage, and the construction of "Library City" has achieved initial results. The hardware facilities of Shenzhen Library are first-class in China, which represents the development direction of the library. (3) At present, our library has fully realized the automatic management of book cataloging, circulation and retrieval, and has fully used intelligent ic lending cards to cooperate with the data communication between the two libraries; In the aspect of library data communication between the two libraries, the transformation of the computer room has been completed, and optical fiber equipment has been introduced and installed. The bibliographic data networking of the two libraries is being adapted and standardized intensively, which makes the bibliographic data of the two libraries tend to be perfect and unified after the merger. Readers can borrow our library's books and literature resources in one library, two libraries or some street and community libraries with our intelligent ic library card. In addition, our library also uses complete modern facilities and information technology to provide readers with services such as searching, copying and burning scientific research materials, and insists on updating the library website every month and establishing an information service platform to realize the networking of information service and information release.
Two, the current library cause in our province, like other countries and regions, is also facing opportunities and challenges for development. Here are some problems and solutions. (1) At present, the biggest obstacle to the development of library cause is the shortage of funds, which seriously restricts the development of library cause. Public library is a public welfare institution, which mainly depends on national finance. Most libraries in China have their own income-generating projects. However, the spontaneous part of China Library should be turned over to the public finance, and two lines of revenue and expenditure should be implemented. The lack of autonomy in the revenue-generating funds of the library inhibits the enthusiasm of the library to some extent. How to coordinate "income generation and service"? First of all, despite the shortage of funds, public libraries must establish the spirit of active service, not only actively supporting finance, but also actively looking for development opportunities. Public library service institutions must put social benefits first, and can provide a series of paid services without affecting library services, such as information consultation, book reservation, multi-document processing, multimedia document service, book binding, loan, purchase, expert special reports, various remedial classes, computer training classes, Internet cafes, etc. However, when carrying out these economic activities, libraries should always pay attention to the fact that libraries serve the public, and service is the focus of library work and the foundation of its foothold. The financial departments at all levels shall actively support the library to provide paid services, and shall not cut the budget of public libraries. Moreover, with the development of society and the strengthening of national economy, the state's investment in public libraries should increase year by year. To a certain extent, the economic activities of the library have increased some income for the library, which can not only be used to supplement the funds for purchasing books, but also increase some income for the welfare of employees, which is more conducive to the stability of library staff, thus ensuring or promoting the healthy development of the library cause. (2) Weinika, director of the Information Center Department of the Goethe Institute in Germany, said: "For the development of libraries, money is important, but it is not decisive. Our only concern is customers-readers. In Germany, we also have the problem of insufficient funds, but because we always think about readers and pay attention to this issue from the library site selection and bibliography selection, our grassroots libraries have been well developed. " Thus, reader satisfaction is the main index of library service quality evaluation. Satisfied readers will publicize their pleasant experiences and feelings to 2 or 3 people; Dissatisfied readers will tell their unpleasant experiences and feelings to people from 10 to 12. This is similar to what people in China often say, "Good things don't go out, but bad things spread thousands of miles". Only through hard work can every reader be happy in the library and the life of the library will be eternal. For example, most public libraries in Germany have forms for soliciting readers' opinions and put them in a prominent position. In other words, they keep in touch with readers at any time, and spend 65,438+05% of the book purchase funds to buy books requested by readers. Citizens' cultural rights include not only enjoying cultural achievements, but also participating in cultural activities. This right has been well reflected in German public libraries, and foreign good experience is worth learning. (3) Strengthen extension services and enjoy cultural resources. With the development of society and the improvement of people's scientific and cultural quality, readers' demand for library services is becoming more and more diversified, all-round, high-grade and high-quality. Guangdong Province is an economically developed province in China, but there are still many public libraries that do not implement computer management, which are fragmented and lack of communication, or lack of funds, backward equipment and personnel, and backward development. For example, some primary schools only have classroom libraries, but in fact they only have some bookcases, and most of the books in the cabinets are for students to collect. Many libraries have no professional guidance and are very unprofessional in bibliography selection, management and operation, so it is difficult to meet the needs of local people. The superior leader came to inspect, the library was crowded, the leader left, and the iron general closed the door. In fact, the service in the library is the soul, and the library with service as the soul is attractive. The advantage of Guangdong lies in its good collection foundation. To strengthen cooperation and exchanges in the Pearl River Delta region, public libraries should follow the principle of "sincere cooperation, complementary advantages, resource sharing and common development". Guangdong is rich in professionals to ensure the collection, processing, development and utilization of literature information resources, and can carry out some mutual cooperation and exchanges to realize resource integration. Specifically, it can include literature exchange, interlibrary loan, joint bibliography compilation, and mutual understanding of each other's collections through the network; Self-built or cooperative construction of special literature database; To study and formulate feasible technical specifications and standards; Building a computer literature information retrieval and service network; Personnel exchange visits and exchanges; Training in different places and library science education. Public lecture has become an important platform and means for libraries to spread knowledge and expand service fields. In the service concept, it has become the goal of the library in the new century to meet the needs of readers conveniently, quickly and comprehensively. Such as enhancing the initiative of library services, carrying out door-to-door delivery of books, mobile accreditation, and sending books to the countryside. With online reading and borrowing, readers can borrow books from any library and return them at any branch library according to their own convenience, so that readers can borrow documents conveniently in time and space. On the basis of making full use of the original book resources, our library optimizes the literature information resources and constantly innovates the library service concept. Based on reality, improve the service environment, change ideas, and strive to improve the service level for readers. In order to better reflect the humanistic care of the library and let more low-income and special groups enjoy the basic cultural rights and interests, our library implements free accreditation for those who hold one of the Disability Certificate, the Old Age Certificate, the Unemployment Certificate and the Three Certificates, thus ensuring the needs of the disadvantaged groups for cultural life; In order to embody the service concept of "extending services, deepening services and improving social benefits", our library regularly provides convenience services such as preferential accreditation, returning overdue books free of late fees, and free internet access. At the same time, we regularly use the library website, propaganda newspapers and propaganda directions to promote new books and good books to readers and publicize various services of the library.
In addition, personalized service has become an important part of the reader service system of public libraries. According to the diversified information needs of users and the characteristics of their collections, the library opens up characteristic reading rooms and libraries, and through various activities, it broadens the service field, improves the service quality and builds the city cultural brand. On the basis of integrating the resources of "Xiguan culture and beautiful flowers", our library has made great efforts in work innovation, such as opening two campus book drifting stations this year. More children can enjoy the service of the library and share the pleasure of reading by regularly changing books at campus service points and drifting stations, school management and reading without a license every semester. This will lay a solid foundation for children readers to understand and be familiar with the library, and then make use of library resources to gradually form a nationwide reading mode. Finally, the balanced and coordinated development of public libraries requires not only the support of hardware facilities, but also the innovation of service management technology. The high-quality, efficient, inclusive and pragmatic service of the library plays an irreplaceable role in the prosperity and development of the city. Although there are some problems in the development of public libraries in Guangdong Province at present, as long as librarians have the spirit of sticking to their careers, being brave in dedication, exploring and innovating, competitive consciousness and cohesive team spirit, and use this spirit to promote the new development of library cause, they will create greater glory of library cause in China in 2 1 century.