Their orientation has always been to "bring colorful life to the well-off families in China", because the founder's surname is Kang, so they took such a pun name-"well-off families". They stand in the position of customers and look for unique and most suitable products from the market. What do you mean by "appropriate"? In other words, you can't choose cheap but poor quality, and you should avoid famous but expensive ones. Find a balance between the two, so that customers can buy value-for-money things with hard-earned money.
All employees of Xiaokang Home Company LOGO "Warm Home", hoping that every product and service will make people feel as warm as a family.
The development history of the LOGO of the well-off family 1993, and the first comprehensive mail order catalogue in China was issued.
1994 realized "payment by credit card without credit card" for the first time in China, which greatly facilitated foreign customers.
1995, in China, the first company made a satisfactory promise of "30-day unconditional refund".
1995, the first advertisement published in Reader magazine was the image advertisement of a well-off family (used in the catalogue).
1996, using professional mailing equipment and equipment.
During the period of 1996, the advertisement of "read first, pay later" in Reader magazine received a great response, and the circulation of this issue was 300,000.
1997, the Consumer Council's complaint hotline was voluntarily published in the catalogue, which effectively protected the interests of customers.
1998, a free service hotline was opened.
Received mail order service license number. 00 1.
1998, set up a special post office.
1999, using special postal code: 5 10433.
200 1 began to provide "points exchange gift" service for well-known large enterprises, including Bank of China, China Mobile, Mobil Oil, etc.
200 1 began to become the governing unit of Guangdong consumer complaint consultation and supervision network.
In 2002, the company leader became the founding secretary general of Guangzhou Mail Order Association.
In 2003, the validity of "unconditional refund" was extended to 60 days.
In 2003, it was the first in China to extend the validity period of "unconditional refund" to 60 days.
In 2004, we cooperated with Guangdong Electronic Post Office 1 1 185 to promote service projects.
In 2005, the Catalogue of Gifts You Choose was first published in China, which reassured the givers and satisfied the recipients.
In 2006, it was P & amp； G Procter & Gamble provides "employee service incentive plan".
Since 2007, it has become the national credit card redemption service provider of Bank of China in China headquarters.
On 20 12, Weibo @ Xiaokang House, the official of Xiaokang House, officially started overseas purchasing.
20 13 xiaokang home official wechat subscription number: gzxiaokang to share the latest information with customers.
20 14, build a bridge to communicate with customers, so that customers have a better service experience.
In 20 15, Xiaokang House decided to reorganize its resources and launch an overseas zone to provide a sales platform for many overseas high-quality brands in China.
Founder introduces Xiaokang's resume:
Xiaokang, Kangbaole, English name: Paul K. Condrell. 1960 was born in the United States and grew up in Washington.
1983- 1984, after graduating from university, I went to Beijing Normal University to study Chinese.
1987, graduated from new york Columbia University Law School.
The founder of the well-off family 1988 married Han Xiao and moved to Beijing to live.
1988- 1992, in China, wholesaling clothing patterns for Meikaile Pattern Company.
1990-199 1 Promote the pattern and mail order of "New Style of Meikaile Clothing" in magazines.
1993 moved to Guangzhou to settle down and founded a "well-off family".
200 1 year, the first child-Kangxi was born.
In 2004, the second son, Kang Ya, was born.
In 20 10, the global Chinese carnival won the second place in the finals of the global foreign Chinese host selection activity.
In 20 12, the software for learning Chinese was released in the APPSTORE. He was hired as a lecturer by Wheaton College in the United States to teach foreigners to learn Chinese with the experience of experienced people.
Nowadays, people who call a well-off son "well-off" are called "Lao Kang", but they will still be called "well-off" by people who call their son "Xiao Xiaokang".
Building Composition ① General Manager's Office
② Customer Service Department
③ Logistics department
④ Marketing Planning Department
⑤ Overseas business department
⑥ Production department
⑦ System Department
8 Property Management Department
Pet-name ruby finance department
Attending Foreign Business Activities Department
A * * * is composed of ten departments with as many as 200 employees. Each department has a clear division of labor, assists each other, goes all out and serves customers wholeheartedly.
Caring for employees
Xiaokangyuan activity center, a fixed asset of Xiaokangyuan, covers an area of about 28,300 square meters, including badminton court, football field, library, movie room and many other facilities. These facilities not only provide rich recreational activities for employees, but also open to training schools for the disabled free of charge for them to carry out activities and conduct training. In addition, the well-off home is also equipped with a comfortable office environment, rich lunch and complete insurance benefits, so that employees can concentrate on their work and have no worries. Flexible commuting time and multi-shift shuttle bus system have done their best to alleviate urban congestion.
Mccall's Meikaile clothing pattern, a product of well-off family, originated from 1870, which is the largest pattern brand in the world.
I want a cup of coffee beans.
Traditional medicine organic herbal health tea
Dingbang Australia Capri goat milk powder 100% original cans imported.
Mail order news Guangdong province * * * issued a document to end online shopping "no king tube"
In the latest document published on the website of Guangdong People's Daily, a Notice on Printing and Distributing the Main Responsibilities and Staffing Provisions of Guangdong Administration for Industry and Commerce revealed the major changes in the reform of industrial and commercial institutions.
The most striking thing is to change the "Market Contract Office" of the Industrial and Commercial Bureau into "Market Regulation Management Office", adding the function of "guiding the supervision and management of online commodity trading and related services".
This means that the situation of online shopping in Guangdong will always change, and the industrial and commercial department is clearly defined as the competent department, which will undertake regulatory functions such as online market behavior, trading behavior and service behavior. Misentering the online shopping trap has always been a hot topic of consumer complaints. Guangdong's industrial and commercial law enforcement personnel and consumer rights protection departments are not clear authorities, so they basically adopt the attitude of "no complaints and no attention" to online shopping supervision. Slogan of healthyhousehold Company: Leading Quality and Healthy Living Company Nature: 1993 Established as a private foreign company, it is the earliest store-free operation in China. It was founded by American Paul Kenneth Polk. Condrell and his wife * * *, and introduced the mail order which was very popular in Europe and America to China at that time. By mail order, customers can buy novel and high-quality domestic and foreign products without leaving home. Based on 22 years of overseas purchasing experience, they teach Chinese. On 20 15, official website, a well-off home, launched overseas direct mail for global sale, bringing customers a brand-new experience.
According to the Provincial Archives, Guangdong's industrial and commercial departments must actively supervise the online market behavior, trading behavior and service behavior in the future, including the supervision of online shop licenses, product quality, honest management, and return and exchange system, rather than just staying at the level of protecting consumers' rights and interests.