When a situation or event needs to be clarified, we usually have to conduct a special investigation, conduct a detailed study of the obtained materials, and finally form an investigation report. Let's refer to how the investigation report was written. The following is a survey report on the disabled (5 selected articles) carefully compiled by me for reference only. Let's have a look.

Investigation report on the disabled 1 Sunday is the National Day for Helping the Disabled. Yesterday, Nanjing Consumers Association released a survey report on the experience of disabled people's consumption environment in the city's 17 public service industry and 25 commercial and trade circulation enterprises. The results show that some high-end newly opened shopping malls can't find supporting facilities for the disabled, and some reminders that dogs are not allowed to enter the market also bother some disabled people who need guide dogs.

High-end shopping malls lack barrier-free facilities

"Some high-end shopping malls can't find barrier-free access." Relevant persons of Nanjing Consumers Association told Yangzi Evening News reporter that when they visited Xinjiekou, they were surprised to find that the "barrier-free access" and "disabled facilities" of old shopping malls such as Xinbai and Dayang were quite complete. In some well-known emerging high-end shopping malls, there are actually no "barrier-free access" facilities and signs. However, some shopping malls attach great importance to the construction of barrier-free passages. Some passages are too narrow for wheelchairs and other auxiliary tools to pass through, or no slopes are built at the upper and lower steps to facilitate wheelchair access.

Dogs are prohibited from entering guide dogs that have been accidentally injured.

Guide dogs are indispensable partners in the daily life of the blind, but most business premises and means of transportation prohibit raising dogs, and there is no special exclusion for guide dogs, which brings great inconvenience to blind consumers. Nanjing Consumers Association pointed out that operators should consider the necessity and particularity of guide dogs, allow them to enter the business premises, guide the activities of disabled consumers in the business premises, and provide them with tangible convenience.

There is no special guarantee for the after-sales service policy for the disabled.

Nanjing Consumers Association pointed out that disabled consumers are different from ordinary consumers and have more inconvenience in the shopping process. However, in the survey, there is no personalized after-sales service for disabled consumers at all, which brings some disabled people up to standard. Consumers Association pointed out that business premises should be aware of this, not only to provide convenience in the process of consumption, but also to expand the scope of services to pre-sales and after-sales. In terms of pre-sale services, operators can set up special services to provide services for disabled consumers and answer their related questions, such as clarifying the service items and commodity types provided in their business premises, and finding specific service types or commodity names for disabled consumers when necessary; In terms of after-sales service, it provides disabled consumers with more comprehensive and preferential services than ordinary consumers. For example, in the case that disabled consumers are dissatisfied with the purchased goods, and then ask for return, repair or return, operators can provide on-site service, track the consumption situation of disabled consumers, actively solve the problems they encounter after sale, and provide the most humanized service for disabled consumers.

Merchants should advocate treating the disabled well.

In view of the problems found, Xu Ming, secretary-general of Nanjing Consumers Association, pointed out that relevant departments should formulate mandatory national standards for new public service outlets or commercial circulation enterprise buildings, and include "barrier-free entrance" and "setting of toilets and toilets for the disabled" into the mandatory acceptance standards. Centralized rectification of existing outlets or enterprises without supporting facilities should add "ways for disabled people to help" at eye-catching locations and entrances. In addition, enterprises themselves, such as banks and supermarkets, cannot be relied on. For objective reasons, supporting facilities cannot be set up for the disabled. It is suggested that the government and the community can set up public facilities for the disabled in reasonable areas according to the population density, such as barrier-free toilets and toilet seats.

At the same time, Xu Ming suggested that the relevant authorities should strengthen the supervision of the protection system for disabled consumers in businesses, and combine regular inspections with irregular spot checks. The focus of occasional spot checks is to force businesses to improve the consumer protection system for disabled people anytime and anywhere, such as guiding signs, setting up and maintaining facilities for disabled people in time, etc. At the same time, the government and social organizations should promptly inform the regulatory results, and reward and punishment should be orderly.

Investigation Report on Disabled Persons 2 I. Investigation Contents

(1) policies on the collection, use and management of residual insurance funds formulated by cities (states) and counties (cities, districts), including collection methods and standards, collection agencies, collection procedures, bill use, income attribution, budget management measures, capital expenditure direction and use management measures, etc.

(2) Income and expenditure and balance of local residual insurance funds at various levels in 20xx, 20xx and 20xx, including the amount and proportion paid by the residual insurance funds according to the payment objects (organs, organizations, enterprises and institutions, etc.). ); Amount and proportion of residual insurance payment by purpose.

(III) Information on employment service agencies for the disabled belonging to the Disabled Persons' Federation at the city (state) and county (city, district) levels, including institutional nature, personnel and expenditure (separately indicate the items and amount charged from the residual insurance fund).

(four) the reasons why the employing units such as organs, organizations, enterprises and institutions arrange employment for the disabled, and the employing units cannot arrange employment for the disabled in full.

(5) Employment services provided by disabled persons' federations at all levels and private employment service agencies for the disabled, including vocational skills training, employment introduction, employment guidance, self-employment assistance and post-employment support for the disabled, and the effect of carrying out related work on promoting the employment of the disabled.

(six) the main problems existing in the collection, use and management of the remaining insurance funds.

(seven) suggestions on improving the policy of raising, using and managing the residual insurance fund, giving full play to its effectiveness and further promoting the employment of the disabled.

Second, the investigation requirements

(a) the municipal (state) finance department and the Disabled Persons' Federation should make timely arrangements, organize the city (state) level and county (city, district) under the jurisdiction of the * * * organization to carry out investigation work, and carefully fill out the "Table of Income and Expenditure and Balance of Employment Security Fund for Disabled Persons in City (state)" (see Annex). The report must be signed and sealed by the municipal (state) financial department, the person in charge of the Disabled Persons' Federation and the person in charge. The municipal (state) financial departments and the Disabled Persons' Federation are requested to seriously organize the financial departments of counties (cities, districts) and the Disabled Persons' Federation to truthfully fill in the report to ensure that the data is true and accurate.

(two) to provide the measures for the management of the residual insurance fund issued by the city (state). If the county (city, district) has formulated the measures for the management of the residual insurance fund, please collect them together.

(III) Municipalities (states) shall summarize and report the statements of counties (cities, districts) under their jurisdiction, and write a written report according to the investigation contents, fully reflect the collection, use and management of the remaining insurance funds in your city (state), analyze the existing problems and put forward relevant suggestions.

(4) Please submit the "Information Form" and the investigation report in written form and e-mail form (please send it to Su Zhili, the general office of the Provincial Department of Finance, through the e-government system of the Provincial Department of Finance), and submit the measures for the management of the residual insurance fund promulgated by the city (state) and county (city, district) in the form of a copy.

(5) Relevant materials shall be submitted to the General Office of the Provincial Department of Finance and the Education and Employment Office of the Provincial Disabled Persons' Federation before April 20xx 10 (counties and cities shall submit them to the Municipal Finance Bureau and the Disabled Persons' Federation before April 8).

Investigation Report on Disabled Persons 3 According to the requirements of the leading group for the education of cadres in the training class for office directors in the whole region, from July 7 to July 18, 2007, I conducted an investigation on the implementation of preferential policies for helping disabled persons in the whole region, focusing on the fixed-point assistance of medical security for disabled persons and tax reduction and exemption. In the investigation, through holding a forum, visiting villages, visiting industry and commerce, taxation, finance, education, civil affairs and other related units, we learned the basic situation of the implementation of preferential policies, found some problems, deeply analyzed the causes of the problems, and put forward relevant countermeasures and suggestions.

I. Basic information

Our district has jurisdiction over 6 sub-district offices, 1 industrial park, Maping Development Zone and 13 townships, with a total of about 38,400 disabled people. The survey involved five townships, namely Puliqiao Town, Huangyangsi Town, Gaoxi Town, Shanglingqiao Town and Caishi Town. Eight village committees, including Xiayetang, Lazishan, Lutoubei, Hejiating, Shewan, Qiliping, Xiaoli Village and Tongzishan, were selected for the investigation. The streets involved include Phoenix Garden, Meiwan and Xiaojiayuan. Nine communities, including city resort, Hutang, Industrial Village, Sanduo Pavilion, Qingqiao Road, Cuizhuyuan, friendship village, Tonghua Street and Hongqi Road, were selected for the survey, and 5 1 disabled people were interviewed.

The survey results show that most towns and streets have implemented the laws, regulations and policies of the central government, provinces, cities and districts to give preferential treatment to the disabled and protect their legitimate rights and interests, but they are incomplete and incomplete. A few villages don't understand the policy, and few rural disabled people enjoy preferential policies; There is still a big gap between the situation of the disabled and the average level of social development, and there is an expanding trend in some aspects; The basic life of most disabled people is not guaranteed. Specifically:

In terms of tax relief, individual industrial and commercial households with disabilities in urban and rural areas are satisfied with tax and industrial and commercial preferential policies. Pliqiao District of lengshuitan Industrial and Commercial Branch will reduce or exempt 2/kloc-0 disabled persons per household according to the degree of disability, and Huang Yang Company will completely waive the management fee for disabled motorcycle owners and charge the association fee by half. Most industrial and commercial offices have always adopted the policy of supporting laid-off workers and reducing the industrial and commercial management fees of poor households, in which the disabled enjoy relief and care. Since the introduction of agricultural tax relief policy, disabled farmers in the whole region can enjoy preferential policies. In addition, children of families with disabled people in difficulty can also enjoy the policy of reducing tuition and miscellaneous fees, but the scope is not very wide.

Medical security: the disabled people interviewed generally have opinions on medical treatment. I dare not go to the hospital for minor illness, and dare not borrow money from relatives and friends for serious illness. The vast majority of disabled people have no medical insurance. In a disabled family in huaqiao town, four out of five people are mentally ill, heavily in debt and living in difficulties. Families like this all ask for medical assistance.

This year, as one of the pilot projects in the province, more than 20,000 disabled people in xxx District participated in the new rural cooperative medical system. According to the regulations, as long as the individual contributes 15 yuan, part of the medical expenses can be reimbursed according to the regulations. However, in towns and villages, some disabled people did not participate in the rural cooperative medical system, resulting in the new rural cooperative medical system has not been well implemented among the disabled.

Second, the existing problems and causes analysis

1. In recent years, the living conditions of the disabled have improved obviously, mainly compared with the past, but compared with the general trend of running a well-off society in China, the quality of life of the disabled has declined relatively. Due to their own disabilities and external obstacles, disabled people are inevitably at a disadvantage in the competition with healthy people. The vast majority of urban disabled people can only engage in low-paying jobs, and it is difficult for disabled people to find low-paying jobs. A doorman is afraid to ask for a raise because there are healthy laid-off workers staring at the vacancy at any time. Because the compensation policy is not inclined, the disabled people in rural areas who have been demolished and developed by land acquisition are facing the new problem of food shortage caused by rising food prices. There is a family of five in Yangcun Store, which earns 10,000 to 20,000 yuan by weaving bamboo products. They can only eat food for half a year, and the other half eat potato chips and wild vegetables in the mountains. Now the price of rice and pork is rising, and the quality of life is obviously declining. In terms of housing, although the Urban Disabled Persons' Federation has invested a certain amount of money to build new houses and dangerous houses for the poor disabled in rural areas in recent years, it still cannot meet the needs of the poor disabled. According to statistics, there are more than 30 households in Yangcundian Township and more than 70 households in Puliqiao Town.

Investigation Report on Disabled Persons 4 I. Investigation Background

According to the data of the second national sampling survey of disabled people, the total number of disabled people in China is 82.96 million. Accounting for 6.34% of the national population. Calculate, basically less than 16 people have a disabled person. If calculated by a family of three, there is one disabled person in every five families on average.

In this activity, we came to Bai Guangchun's home in Liaocheng, Shandong Province, which is a special family. Bai Guangchun's father suffers from mental disorder, and his mother is polio, so he can only take a bus and can't walk in the fields. So the burden of the whole family was handed over to the nine-year-old child. Besides going to school every day, Bai Guangchun has to take care of his family, his parents and the housework at home. While other children are playing outside, Bai Guangchun may still be doing housework at home.

Bai Guangchun's family lives in a very old house, where they can see bare bricks and there is a room that leaks when it rains. Bai Guangchun lives in a humble house with a "table" made of bricks by his father. The room where Bai Guangchun's mother lives is also humid, which is not conducive to her health. We also saw his mother eating and living in the same room because of mobility difficulties. There is also an old TV set and an old writing desk in the room, which were given to them by his relatives. Even so, the room looks relatively empty.

Bai Guangchun also has a grandmother who doesn't live with them, but no one takes care of her. So in general, there are many people in this disabled family who need to take care of them, and only Xiao Guangchun has the ability to take care of them completely. After all, he is just a child. Such a family composition is a great challenge for every family member. After Bai Guangchun's story spread on the Internet, it also attracted many people's attention. After being moved by this brave and strong child, many people come to pay more attention to this special disabled family and do their best to help them.

For China, which has so many disabled families, it is very important to protect the lives and rights of the disabled. This requires the efforts of the whole society, and we need to pay more attention to the disabled people around us, give them spiritual and material support, and let them feel the warmth of society and the beauty of life. It is also important to pay attention to their psychological problems and lack of spiritual life, which is the driving force for the health and harmony of the whole family.

Second, the purpose of the investigation:

By paying attention to Bai Guangchun's family, we can deeply understand and understand the living conditions and difficulties of disabled families, so as to arouse the attention of the society to disabled families, including Bai Guangchun's family, and let the society and disabled organizations take practical measures to lend a helping hand to disabled families and help them overcome the difficulties and contradictions encountered in their lives.

Not only should we pay attention to the material security of disabled families, but more importantly, we should observe the psychological problems brought by disability to family members mentally. On the other hand, it is necessary to put forward practical solutions to the serious shortage of spiritual and recreational activities caused by disabled people's mobility. Let the families of the disabled really integrate into the spiritual and entertainment atmosphere of the whole society.

Third, the survey method:

1. survey methods: by reading literature and searching online. Visit the families of the disabled and learn more about them.

2. Survey theme: "Give families with disabilities a truly warm spring"

3. Survey object: Bai Guangchun's family in Houying Town, Liaocheng City.

4. Survey results: I walked into Bai Guangchun's home to learn about his current living conditions, wrote relevant articles and published them, which aroused the attention of the society to the families of the disabled.

Fourth, the investigation and analysis:

(1) Basic information

This survey focuses on Bai Guangchun's family, and the respondents are family members, including mothers with polio and fathers with mental retardation. After arriving at his home, everyone gave them some daily necessities and food, including desks, clothes, school supplies, vegetables and so on. At noon, I cooked a delicious Dragon Boat Festival meal for my family, which made them feel the festive atmosphere and warmth. The following is our conclusion after completing this practical activity in the theme class meeting:

At present, the life of disabled families is not very good, especially in rural areas. From Bai Guangchun's family, we can find several obvious problems: First, the family living environment is poor. There are still some serious problems in the house, such as leaking rain, and it is dilapidated, which will inevitably pose some threats to the family living in it, and the wet ground in the house is not conducive to the recovery of White Mother's illness. Secondly, due to the physical inconvenience of white mother, the problem of family feeding needs to be solved urgently, and Guangchun is in a period of rapid physical growth, and malnutrition will hinder her physical growth. Third, White Mom and White Dad are both disabled and need certain treatment and care, but the economic conditions at home are simply impossible to achieve. Fourth, the special family background is not conducive to children's study at home, nor is it conducive to children's growth education. Finally, the whole family lacks normal spiritual and recreational activities, which is not conducive to the development of family members' mental health.

Bai Guangchun's family is just a microcosm of many disabled families in China. Other families will have more problems. The first thing that needs to be solved is the material security of life. It is not feasible to rely only on social support, but also need the support and guarantee of relevant policies of the national government. In terms of spiritual life, we can reflect the life of the disabled through radio, movies, television, newspapers, books and other forms to serve the disabled; Public places such as culture, sports and entertainment provide convenience and care for the disabled. Set up places for the disabled in a planned way; Compared with ordinary mass reading materials and modes of communication, special reading materials and special cultural performances and sports activities play an irreplaceable role in enriching the spiritual and cultural life of the disabled.

(2) Existing problems and reasons

Through some reports and field surveys, we found that disabled people have the following problems due to various reasons:

First, because it is difficult for disabled people to find jobs, their families have less economic income but more expenses, so they have obvious difficulties compared with the economic situation of normal healthy families. Families of disabled people in rural areas will feel insecure because it is difficult to engage in heavy physical labor.

Second, when members are sick, families with disabilities face greater difficulties than healthy families. Not only do disabled people have special difficulties in seeking medical treatment, but also disabled people who are spouses or parents lack the ability to help themselves when other family members are hospitalized due to illness. The lack of medical care and medicine in rural areas makes it more difficult for disabled families to seek medical care than in cities.

Third, people around you discriminate against families with disabilities. Discriminatory eyes, some practices, often like invisible swords, sting the hearts of disabled people again and again. This requires the government to strengthen the education of citizens and units, including the government departments themselves, and the administrative departments to eliminate some artificial obstacles.

Fourth, the psychological quality of disabled people is relatively fragile, and their academic qualifications are generally not high.

(3) Solutions

We summarized and analyzed the results of this social practice, and put forward corresponding solutions to the existing problems, as follows:

First, while the law forces units to employ disabled people with working ability (those who are not employed must pay a certain amount of assistance for the disabled), the government itself should also increase investment and establish state-owned or collective enterprises suitable for disabled people with working ability, so that the disabled can improve their lives through self-reliance on the basis of government subsidies. The government should not only fully subsidize these enterprises, but also give priority to buying their products and services to promote their development. In rural areas, the minimum living standard should be raised, and the aid policy should be implemented to solve family difficulties.

Second, with the growth of national financial resources, on the original basis, we will try our best to provide free medical care and rehabilitation support for the disabled. We can establish rehabilitation centers for the disabled, training and nursing centers for children with autism and mental retardation, and set up classes for children with autism and mental retardation in schools for the deaf, so that the rehabilitation of the disabled can be fully guaranteed. For disabled people who need special care, the government should give subsidies to caregivers and caregivers like wages. The hospital implements the policy of reducing or exempting the disabled from seeing a doctor, so that the disabled can have enough ability to see a doctor.

Investigation Report on Disabled Persons 5 In order to accurately grasp the production and living conditions of poor disabled persons in our city and implement the implementation opinions of the Municipal Party Committee on further improving the urban and rural social assistance system, from May 10 to May 3 1 this year, the Municipal Disabled Persons' Federation organized all counties (cities) and district disabled persons' federations in the city to make a thorough investigation and registration of poor disabled persons with townships (towns) as units. The relevant information is hereby notified as follows.

First, the basic situation of poor disabled people

1, the number of disabled people is 1 1.3 million, accounting for 4.0 1% of the city's population.

2. The rural per capita net income 1200 yuan is below the poverty-stricken households and poor people; Towns are defined by the Civil Affairs Bureau as urban poor households and poor people below the subsistence allowance line.

3, the minimum living standard of rural per capita 25 yuan/month, urban per capita 65 yuan/month.

4. There are 36,000 poor disabled people, which can support 210.6 million disabled people.

5. There are 17624 poor disabled people who do not enjoy the urban and rural subsistence allowances.

6. There are 5,202 poor disabled people in dangerous houses, dangerous houses and households without houses.

7. There are 2,670 households with physical disabilities who need to solve the problem of scooter, and there are18,970 households without color TV at home.

8. It is common for poor disabled people to look down on illness.

9. The tuition fees of poor disabled children mainly depend on government relief and social assistance to help students. Most of the clothes, electrical appliances and household appliances were abandoned by relatives and friends, and most of the poor disabled people at home were below junior high school.

10. In recent years, the absolute number of poor families with disabilities has been increasing.

It can be seen from the changes in the proportion of disabled people in the annual reports in recent years. For example, in Xifeng County, the disabled people accounted for 30% of the total subsistence allowances in 20xx, and this proportion rose to over 40% by the end of 2004, increasing by 10 percentage point in three years. After years of poverty alleviation, the proportion of disabled families returning to poverty is also very large, and the number of relatively poor people is expanding. 60% poor families with disabilities can't get out of the predicament through poverty alleviation, but enjoy subsistence allowances.

Second, the causes of poverty

1, orphans and disabled people in one household account for about 1/3 of the low-income households.

2. Because of disability or basic disability, children also have difficulties and are unable to take care of the disabled elderly.

3. The family has a large population and a small labor force, especially disability and disease.

4. Enterprises are laid off and unemployed, disabled people are forbidden to operate motor tricycles, car owners have no suitable employment opportunities, and the wages of disabled employees in welfare enterprises are low.

Three. Measures and methods adopted

1. The urban and rural minimum living security system was initially established, the urban minimum living standard was raised several times, and the enjoyment standard for severely disabled people was raised by 10%, so that the basic life of the disabled with difficulties was guaranteed.

2. Medical insurance for urban workers and primary endowment insurance for some rural areas; Rural cooperative medical insurance has been tried out in Tieling and Changtu counties, and poor disabled people have benefited a lot.

3. The city has implemented the top ten caring projects for the disabled in the past five years, as well as the Bright Action and public welfare fund to help the poor disabled to build houses, and obtained the provincial special poverty alleviation fund of one million yuan. The city has given care and attention to the disabled in shantytown renovation and heating subsidies.

4. Proportional employment of disabled people has been implemented;

5. Provincial, municipal and county governments allocate special funds to build houses for people with special difficulties;

6. Various forms of poverty alleviation activities have been carried out.

7. By combining regular assistance with temporary assistance, the rural five-guarantee system tends to be perfect.

8. In April this year, our city implemented the "Implementation Opinions on Further Improving the Urban and Rural Social Assistance System", which is highly operational for the production and living assistance of poor disabled people.

Fourth, the next step is to solve the poverty problem of the disabled.

1, improve the urban and rural minimum living security system, and truly ensure that all the insurance is guaranteed, especially poverty alleviation in rural areas is the core, and it is necessary to increase funds to carry out rural endowment insurance.

2, provinces and cities will enjoy the minimum living guarantee for the disabled to increase a certain proportion. The municipal finance allocates certain funds to build houses for the disabled every year.

3. Fully implement the assistance measures for the disabled in the Implementation Opinions of the Municipal Party Committee on Further Improving the Urban and Rural Social Assistance System, and issue the Opinions on Further Strengthening the Assistance for the Poor Disabled in Tieling as soon as possible. On June 24th, 65438, the general office of the provincial government forwarded the Opinions of the Provincial Department of Finance and other departments 13 on Further Strengthening the Work of Helping the Poor Disabled. The Opinions clearly stipulate poverty alleviation, employment and reemployment, tax reduction and exemption, living security, endowment insurance, housing heating, medical assistance, education funding, and protection of the legitimate rights and interests of the disabled.

4. Solve the problem of medical security for disabled people in rural areas and enjoy it as well as urban workers;

5. Expand employment, increase the income of the disabled, implement the laws and regulations that arrange employment of the disabled in proportion in provinces and cities, set aside a certain proportion of funds from the residual insurance fund every year, and regularly train the disabled to find employment, with the focus on resettlement.

6, mobilize social forces, each year in the city to carry out financial and in-kind assistance (regular).

7, the implementation of free compulsory education for the disabled provincial government documents; City and county finances raise special funds for the disabled according to the proportion of the population, and carry out activities such as "Bright Action" and buying scooters and color TVs for families with physical disabilities. There are clear requirements in the "Implementation Opinions on Further Improving the Urban and Rural Social Assistance System" of the Municipal Party Committee.

;