2. Communicate with potential customers by telephone or network to understand their needs and guide them to buy corresponding network products or services.
3. Answer and deal with various problems encountered by users in the process of using products or services, do a good job in after-sales service, and cultivate the reputation of the brand.
4. Monitor the usage of purchased users, and interact with customers regularly through the network platform to help users make good use of products.
5. Responsible for collecting customer information, understanding and analyzing customer needs, and planning customer service plans.
6. Establish customer files, quality tracking records and other after-sales service information management systems.
Customer service job responsibilities 2 1, responsible for the management of the company's processing trade manual (application, change, verification).
2, complete the change of electronic books, verification, monthly inventory, tax payment, quarterly self-inspection, balance books and inventory differences; Respond to irregular customs inspection requirements.
3. Be familiar with the customs regulations and operational requirements in the field of processing trade, and be able to put forward accurate opinions and suggestions to the company in combination with the actual situation of the enterprise.
4. Proficient in office software, especially in the calculation of a large number of data in various functions of excel.
Customer service job responsibilities 3 1. According to the registered member information provided by the company, follow up and pay a return visit to the members regularly, and improve the member information table.
2. Keep in touch with customers by telephone or other online chat tools, and answer all questions and queries raised by customers in a timely, proper and effective manner.
3. Communicate the company's recent activity information to customers in a timely and effective manner, and adjust the terminology according to the specific activity information to facilitate customers' transactions as much as possible.
4. Guide and assist customers, complete various operation steps on the website or mobile phone, and feed back the problems that individuals can't solve to the corresponding departments in time.
Customer service job responsibilities 4 1, responsible for the standardization and optimization of customer service systems such as service standards and processes.
2. Be responsible for the project cost, analyze the reasons for the arrears, carry out rectification and optimization, and pay off the historical arrears.
3. Be responsible for the customer service satisfaction control of the project, and analyze and improve the dissatisfied parts.
4, responsible for the construction of community cultural activities, close the distance with customers, establish a good brand and image of the company.
5. Responsible for complaint management, especially major complaints or group complaints.
6, responsible for customer visits, solve customer needs, constantly explore the potential needs of customers, report to the superior to carry out a variety of business, forming a new business growth point.
7. Be responsible for the business guidance, training, staff management and assessment of the team of this department.
Customer Service Job Responsibilities 5 Job Responsibilities:
1. Arrange to join the customer training plan according to the business system and operation process provided by the company.
2. Implement the operation plan of the affiliated school, and supervise and guide customers to carry out the operation-related work of the affiliated school.
3. Visit customers regularly, solve customers' campus problems, help customers set up parent-teacher conferences, maintain customers' campus image, guide customer management teachers, and report customers' campus situation in time.
4. Regularly understand the operation of the customer's campus, put forward feasible suggestions for the customers in view of the problems existing in the campus, and feed back the information to the superiors in time.
5. Complete other tasks assigned by superiors.
Requirements:
1, bachelor degree or above
2. Working experience of 1 year or above, customer service and telemarketing experience is preferred.
3. Identify with the company's corporate culture and policies.
4, cheerful personality, enthusiasm, good interpersonal skills
5. Have a good sense of service and professionalism.
1。 Responsible for tracking the progress of cargo transportation and customs declaration, and feedback the information results in time. 2。 Communicate customer requirements and coordinate with the company. After each business is completed, be responsible for entering it into the system and checking the work requirements with the financial department.
1, technical secondary school degree or above, major in international trade and logistics is preferred, and fresh graduates should be able to accept work challenges.
2. Do things seriously, understand the basic process of international freight transportation, and understand every link in the logistics process. , familiar with the corresponding national laws and regulations.
3. Familiar with basic computer operation, familiar with the operation and use of WORD and EXCEL; ;
4, cheerful personality, hard-working, careful and responsible.
Customer Service Job Responsibilities 6 Job Responsibilities:
1. Accept the goods and confirm their contents.
2. Answer customers' questions in time.
3. Track the logistics of goods
4. Enter and check fees
5. Other work required by the department.
Requirements:
1. College degree or above, 1 year or above experience in freight forwarding operation or documentation.
2. CET-4 or above.
3. Strong communication and coordination skills, can bear hardships and stand hard work.
Company benefits
Promotion: The company is in the stage of rapid development, providing excellent development platform and broad promotion space.
Salary: A competitive salary standard, with salary adjustment of 1-2 for employees every year.
Opportunities: The company set up branches in Europe (Poland, Netherlands), which can provide job opportunities abroad.
Meals: The company provides working meals for employees.
Vacation: I have worked in the company for one year and have paid annual leave for 5 days.
Insurance: Enjoy local medical insurance and housing accumulation fund.
Physical examination: conduct a comprehensive physical examination for all employees every year.
Staff activities: the company's annual domestic and international tourism activities, departmental dinners, irregular basketball/badminton competitions, annual meetings and other festivals.
Others: Every employee's birthday, marriage and childbirth, domestic traditional festivals, the company will have certain gifts or cash gifts.
Customer Service Job Responsibilities 7 Job Responsibilities:
1, regular customer service visits, after-sales tracking, customer invitations, etc.
2. Be responsible for and lead the team to complete the decomposition and achievement of monthly, quarterly and annual goals.
3. Be responsible for the operation and management of the outbound call center.
4, responsible for regular or irregular supervision and inspection services; Correct problems in time when they are found.
5, properly solve all kinds of emergencies.
Requirements:
1,1-3 years' 4s working experience.
2. Be familiar with various business operation processes and have after-sales management ability.
3. Strong sense of service and responsibility, patience and enthusiasm.
Customer Service Job Responsibilities 8 Job Responsibilities:
1, responsible for the daily customer service of E5 system, and constantly improve customer product satisfaction;
2. Familiar with customer service, product awareness and good at interacting with users;
3. Pay close attention to the changes in customer demand, collect user product demand and give timely feedback;
4. Skillfully use self-media tools (WeChat) to serve users;
5. Be responsible for implementing and executing all kinds of user services delivered by superiors.
Requirements:
1, college degree or above;
2. Internet industry (mobile Internet) 1 year or above customer service experience;
3. Skillful use of daily office software and strong writing skills;
4. Have good team communication skills;
5. Quick thinking, clear organization and good communication skills;
6. Able to work under pressure and have a good sense of customer service.
Qualifications:
1. Bachelor degree, major in computer science;
2. Familiar with SQL language grammar
3. 1 year computer-related work experience such as MES/SFIS/ desktop support/development is preferred, and excellent fresh graduates are acceptable;
4. Good communication and coordination skills and team spirit;
5. Be able to cooperate with the production line in day shift and night shift.
Responsibilities: MES system, office system, network and other related maintenance.
1.MES system hardware maintenance, software application and testing;
2. Maintain and test office computer, network and telephone related hardware and software.
Job responsibilities:
1. Responsible for the maintenance and redevelopment of the company's old customers.
2. Organize and improve customer information and establish a sound customer service process.
3. Communicate with customers at the meeting place to facilitate the transaction.
4. Communicate with customers by telephone, WeChat, QQ and other chat tools to establish a good customer relationship.
Qualifications:
1, 22-35 years old, XXX is preferred, college degree or above.
2. Skillful use of office software such as wordexcel.
2, cheerful personality, passion, strong sense of service and communication skills.
3. Have certain telephone communication ability, expression ability and sales ability, and be fluent in standard Mandarin.
4. More than one year working experience in telephone customer service/telephone sales is preferred.
Customer Service Job Responsibilities 9 Responsibilities Description:
1. Prepare annual and monthly work and training plans and supervise their implementation.
2. Prepare the owner satisfaction return visit plan, make statistical analysis on the return visit data, and propose solutions to sensitive problems.
4. Regularly optimize the on-site quality operation management, sort out the clear process, and implement the self-inspection and self-correction work arrangement in combination with the company's on-site quality standards.
5. Improve the customer service system, workflow, standards and systems, and put forward suggestions for system modification according to the working conditions.
6. In the course of work, summarize the cooperation methods of all links of customer contact points and form an overall service system; Summarize the feedback of quality supervision results regularly, and revise and improve the corresponding work in time.
7. Responsible for establishing a good communication mechanism with outreach units (large property, government units, enterprises and institutions).
8. Visit vip customers regularly/irregularly, collect the needs of business households, handle and follow up opinions, feedback and pay a return visit to satisfaction.
9. Handle major customer complaints of the project and complaints and opinions of business households that cannot be handled by lower levels.
10. Other tasks assigned by leaders
Requirements:
1. College degree or above, with property management post certificate and at least two years equivalent working experience.
2. Familiar with national real estate and property management laws and regulations, and hold the qualification certificate of property management manager.
3. Have good risk control ability, overall concept and good innovation ability.
4. Skilled in operating office software
Customer service job responsibilities 10 1, daily after-sales customer service scheduling, after-sales customer service chat record viewing, improving after-sales customer service response speed, typing speed, service attitude, etc. , find important problems in time and register and feedback to the customer service supervisor;
2. Feedback of quality problems: Through evaluation management, after-sales quality report or other channels, the buyer can find out the reasons for frequent quality problems and form a form to feed back to the supervisor or production department;
3, erp system operation analysis and research and development, improve the after-sales customer service erp operation ability and level;
4. Manage the voice of store customers, analyze and check negative comments regularly, arrange telephone return visits for key comments, and improve the dynamic dsr scores of all stores;
5. Daily refund, payment and after-sales customer service update;
6. Train new people, make training plans, and motivate customer service team members to achieve monthly goals;
7. Provide good promotion space.
Customer Service Job Responsibilities 1 1 Job Responsibilities
1. Contact enterprises and institutions by telephone to arrange public fire-fighting courses, training courses and related fire-fighting exercises.
2. Connect the identified training needs to the departments and cooperate with the development of the follow-up courses.
3. Organize customer data and follow up regularly.
4, the customer's situation timely feedback to the superior and the corresponding teacher.
qualified
1, aged 22-40, college degree or above.
2, serious and responsible work, sweet voice, patience and perseverance to keep sticky with customers.
3, lively and cheerful personality, like to communicate with people, have strong language skills and flexibility.
4, savvy and learning ability, interest in public welfare and public security and can accurately convey.