The customer service call came from Sichuan. I checked the website of Sichuan Xinhua Bookstore, but I noticed that it was not the Central Xinhua Bookstore.

I bought a new book, but I received it second-hand! Merchants have no sincerity to apologize, which makes me believe that merchants are deliberately deceiving consumers. Deliberately selling second-hand books will make a lot of money and there will be no customer complaints. If customers complain, they will return the goods or lose a little money, and it will become a business that will make a steady profit. The cost is too low.

The company's reputation is not even worth 100 yuan! In the process of communication, I said I lost five dollars, and then I said I lost ten dollars. If I don't agree to five dollars, I will give ten dollars. I don't have sincerity and principles, so I have to push my luck and play the buyer like a monkey.