In case of family conflicts and neighborhood quarrels, ask the community legal service room for mediation.
In case of family conflicts, neighborhood quarrels and other issues, residents can resolve conflicts through legal service rooms located in neighborhood committees or village committees. The reporter learned that since August 2006, all districts and counties in Beijing have established grassroots legal service rooms to provide residents with more convenient and efficient legal services. Recently, the reporter went to Mentougou District, Beijing for an interview.
The legal service room mediates neighborhood disputes.
"Without your help, my dispute would probably go to court." On April 16, Ms. Lin, a resident, kept thanking the staff in the legal service room of Qiaodong Community Neighborhood Committee, Chengzi Street, Mentougou District. Previously, the staff had just helped her mediate a neighborhood dispute caused by water pipe leakage.
Ms. Lin told reporters that the community she lives in is an old community and the water supply pipeline is aging. Because there is no property management company to manage it, every time the water supply pipe leaks, there will be some friction between the neighbors. "Last night, when the neighbors upstairs used water, the water pipe burst, and all the water flowed into my kitchen, and some furniture was broken by blisters. There are two old people living upstairs, and their family conditions are difficult. At first they didn't agree to compensate me for my loss. " Ms. Lin went to the legal service room for help, and the staff immediately rushed to the scene to understand the situation.
"We went to Ms. Lin's house to investigate and found that the cause of furniture damage was indeed caused by the leakage of the neighbor's house upstairs. According to the relevant provisions of the Property Law, if the owner of a real estate uses an adjacent real estate for drainage, causing damage to the owner of the adjacent real estate, he shall make compensation. Considering the economic conditions of the parties, in order to reconcile the two sides, we conducted six mediations between the two sides. " Ma Deyan, a staff member of Qiaodong Community Legal Service Office, told the reporter that in the end, Ms. Lin was awarded 2,500 yuan. Through their work, this dispute was not only solved, but also the understanding between Ms. Lin and her neighbors deepened and the neighborhood relationship became more intimate and harmonious.
The reporter saw in Qiaodong Community Legal Service Room that the service room covers an area of about 15 square meters, with two tables and five chairs. The sign "People's Mediation" is hung on the wall opposite the door, and the nature, basic system, job responsibilities and operation mode of the legal service room, and the scope of accepting legal aid cases are hung on the surrounding walls. "Now, the mobile phones and addresses of our staff are well known to residents. As long as there is demand, mediation can be started within 30 minutes. With the deepening of our work, the neighborhood relationship in the community is becoming more and more harmonious. " Li, director of Qiaodong Community Legal Service Office, told the reporter that the legal service office was completed in June 2007. In addition to two official staff members who have served as people's mediators for many years, lawyers come here every month to give lectures on public welfare law for residents. The legal service room provides services for more than 3000 residents in the community. Although the staff have a fixed commute time, they can quickly enter the working state as long as the residents need it.
Pre-legal investigation to prevent contradictions
Ms. Sun, a retired Qiaodong community resident, is a dispute information officer in the community legal service room. Every day, she will chat with her neighbors in the building and ask who has encountered legal disputes in her life. "I have been a dispute information officer for more than a year. When I know which one is in conflict, I will report it to the legal service office immediately. " Ms. Sun said.
Li told reporters that there are mainly two kinds of legal disputes among community residents: one is internal family contradictions, and the other is poor management of property companies, which leads to neighborhood disputes caused by improper use of infrastructure by residents. In this regard, "we have dispute information officers in every building in the community. These informers are very popular residents in the building. The information officer communicates with the residents in the building by chatting every day. Once hidden dangers are discovered, they will inform us in time at the weekly meeting of the legal service room, and then we will take the initiative to find the parties to resolve the dispute. " Li said that this method of actively investigating contradictions resolved some potential disputes in time.
In order to prevent legal disputes, it is very important to publicize the law. Li said that they used the Mentougou district government to distribute 3,000 yuan to each studio every year to buy legal books and CDs for residents and organize residents to read them regularly. In Qiaodong Community Legal Service Room, the reporter saw a column asking for legal publicity materials for free, which contained legal materials such as people's mediation cases, contract law and some commonly used legal provisions.
In addition, in view of some hot livelihood issues, the legal service office has also carried out large-scale publicity activities in the community to raise residents' awareness of rights protection. Li handed the reporter a work record of the legal service office in 2008, in which the reporter saw that the service office held six legal publicity activities last year, including "3. 15 lecture on popularizing the law", "How to avoid family and neighborhood conflicts" and "food safety precautions", and more than 200 residents participated in each publicity activity.
The service room has become a grassroots legal platform.
The reporter learned that in August 2006, the Beijing Municipal Bureau of Justice formulated the Opinions on Establishing Legal Service Rooms in Rural Areas, requiring all districts and counties to establish legal service rooms to provide legal services to grassroots people. By the end of 2008, more than 500 legal service offices had been established in Beijing.
"The legal service room is a legal service institution established by grassroots judicial offices relying on neighborhood committees and people's mediation committees of rural village committees. It integrates judicial and administrative functions such as people's mediation, legal services and legal publicity, and resolves disputes at the doorstep of the masses. " On April 6/kloc-0, Ma Xing, director of the Judicial Bureau of Mentougou District, told the reporter that at present, the 155 legal service room has been established in Mentougou District, and * * * has 1505 staff to carry out mediation work. In 2008, the regional legal service offices mediated 952 civil disputes with 20,726 person-times.
The staff of the legal service room is composed of experts and scholars from villages and towns, community people's mediators, lawyers, retired judges, legal volunteers and other industries, which ensures the strong professionalism of the staff. At the same time, the Bureau of Justice will regularly organize staff to train the newly promulgated laws and regulations of the government and the current hot livelihood issues, so as to better provide legal services for the masses. "By the end of this year, the total number of legal service rooms we have established will reach 232, and the lawyer duty system and service reservation system will be gradually established to better meet the legal needs of the masses."
How to solve this neighborhood dispute?
On July 25, Ms. Zhu, who lives in Building 65, Chaoyang Road, came to our newspaper to complain that the staff of a foot bath center upstairs in her house often make a scene in the middle of the night, making the neighborhood unable to sleep peacefully. She went to many departments to complain, and the results were not satisfactory.
Ms. Zhu told reporters that the house upstairs was rented to a foot bath center at the end of last year. The foot bath center takes housing as the staff dormitory, where more than 40 people live. Due to the long operation time of the foot bath center, it is more than 1 1 every night, and the employees make loud noises in the corridor after work, which affects the normal rest of the surrounding residents. At the same time, there are more than 40 people coming in and out, and the electronic doors downstairs are often open, which poses a safety hazard to the whole corridor. To this end, she complained to the community, the landlord and the manager of the foot bath center, and even dialed 1 10. Although the noisy situation in the middle of the night will improve after each complaint, it will return to its original state in a few days. Once, it was so noisy upstairs that she had no choice but to call 1 10 for help. But after a while, the noise stopped upstairs, so she had to call 1 10 again to tell them not to come. This annoyed her whole family.
The reporter immediately contacted the Situ Street community in charge of the building. Community cadres told reporters that the community has coordinated with the police and auxiliary police many times and went to the foot bath center to coordinate. Now through their coordination with the landlord, the landlord said that after the lease contract expires, he would rent the house to others.
In fact, journalists often encounter situations like this in their daily lives. Renting a house has become a staff dormitory. Many young people live together, and it is inevitable that they will make noise, especially those who work at night. Noise after work or after work will affect the rest of the surrounding residents, thus causing neighborhood disputes. Just like Ms. Zhu's experience, even if these employees move out, they still have to rent a house, which may also affect other neighbors. For this kind of dispute, only by improving the quality of citizens and perfecting the management system can it be completely solved.