Whether in school or in society, everyone will inevitably come into contact with or use deeds. Deeds have two purposes: one is to publicize typical examples, and the other is to select advanced ones. Want to write a story but don't know who to look for? The following is the service personal story material (6 selected stories) I have compiled for you for your reference, hoping to help friends in need.
Personal service story materials 1 Zhang Jianwei, male, born in party member, 1953, 10, junior high school education, stationmaster of Zhang Jianwei environmental protection volunteer workstation in Haimen High-tech Zone. Zhang Jianwei is a representative of Haimen Municipal People's Congress and a model worker in Nantong. In June, he was rated as a good man in Jiangsu, one of the top ten figures in Nantong and a five-star volunteer in Nantong. He was once a laid-off worker. After being laid off, he made unremitting efforts to start his own business and opened a grain and oil shop in Yongjun Road, Haimen.
Haimen city is active in a grassroots public welfare organization, which is composed of volunteers from all walks of life. Taking environmental protection and civilization as the theme, while harvesting happiness, I use my spare time to beautify the community environment and enrich and purify my mind. They have a resounding name-Zhang Jianwei Environmental Protection Volunteer Workstation.
Being able to respond with one voice and engage in the most fashionable grassroots public welfare undertakings, people who are not familiar with Zhang Jianwei think that he must be a social sage with profound knowledge and excellent ability. It never occurred to anyone that Lao Zhang was just a laid-off worker who opened a grain and oil store.
He is a laid-off worker, born and raised in party member at the age of 24. He made unremitting efforts. After being laid off, he insisted on starting his own business and opened a grain and oil shop in Yongjun Road, Haimen. Over the years, he has been willing to contribute and actively serve the masses. After the grain and oil store opened, it was welcomed by community residents because of its fair price and honest operation. He paid out of his own pocket and repeatedly expressed condolences to the widowed elderly and poor party member; He loves environmental protection. At the beginning of 20 10, he bought tools at his own expense, and insisted on salvaging garbage at the Weijiao River in Haimen every morning and evening, becoming a voluntary cleaner. Since then, the pace of doing good has begun. Under his influence and organization, a team of environmental protection volunteers, which has gradually grown to more than 700 people, is active in the streets of Haimen and has become a household name. He is Zhang Jianwei, a five-star volunteer in Nantong, a model worker in Nantong, a good man in Jiangsu and an outstanding volunteer in Jiangsu Province.
In September, he was ordered to transfer from Shao Huai 34, which was carefully managed to reverse the difficult situation, to the railway with tight construction period and large engineering quantity. He arrived in western Anhui without saying a word. After half a year's efforts, he has achieved impressive results. Since he became the project manager, he has taken the lead in setting an example and is good at business, giving full play to the vanguard and exemplary role of party member, and has achieved remarkable results. He has been praised and commended by the owner for many times, and has been rated as "advanced individual" by the group company, "best project manager" by the company, "excellent party member" and "advanced production worker" by the company for many times.
The first management section of Bid I Railway is 38.9km long, and the construction period of 450 million project is only one year, with high design standards and great pressure on the construction period, which is another tough battle. Under the leadership of all the staff of the first railway project department, it took only 10 days to complete the task of setting up stalls in the pipeline section by the bureau engineers. In just two months, he created the "three firsts" first mixing station, the first subgrade test section construction, the first pile of the established railway in China Railway Fourth Bureau. Up to now, 65,438 piles and piers have been completed, with 2 million cubic meters of earthwork and 78 culverts, with a cumulative output value of 65.438+0.7 billion yuan, which has been praised by owners, group companies, bureau directors and leaders at all levels of the company network for many times.
Responsibility cost is a comprehensive index reflecting project management. In order to strengthen cost management, he took the following measures:
1. Strengthen the management of material machinery, and set up a material purchasing team with the participation of relevant personnel such as materials, finance and testing. Evaluate and analyze the reputation, quality and price of material suppliers, so as to choose the best materials. The use of machinery is settled by bicycle to avoid waste, pay attention to daily maintenance, and ensure the attendance and integrity of machinery;
2. Strengthen the management of outsourcing teams, reward teams with fast progress, high reputation and good quality, and punish teams that fail to complete the construction period, thus forming a good atmosphere for outsourcing teams to compare progress and quality;
3. Strict construction technical specifications, strengthen technical training and innovation, encourage qc to tackle key problems, and reduce costs by optimizing the construction network;
4. Increase efforts to reduce unproductive expenditures and encourage energy conservation and consumption reduction.
As a project manager, I conscientiously abide by the party's resolutions and national laws, regulations and policies, take the 12 provisions of the project management department of China Railway Fourth Bureau as a guide for action, and repeatedly refuse the hospitality and gifts of outsourcing teams and suppliers, and set up a leading group headed by me to create "double excellence" and "building a clean and honest party style". Combine the activity of creating "double excellence" with the education of "guarantee first", establish and improve the responsibility system for building a clean and honest government in the project department, closely combine the building of a clean and honest government and anti-corruption work with construction production, so as to achieve the same deployment, implementation and inspection of construction production and create a good environment for construction production. At the same time, the project department signed a clean government agreement with all construction teams and a clean government commitment letter with all employees. Under his leadership, the project department formed a good atmosphere of honesty and self-discipline, which made the railway.
Since he became the project manager, he has taken the lead in setting an example and is good at business, giving full play to the vanguard and exemplary role of party member, and has achieved remarkable results. He has been praised and commended by the owner for many times, and has been rated as "advanced individual" by the group company, "best project manager" by the company, "excellent party member" and "advanced production worker" by the company for many times. "Fire Captain" who specializes in hard bones
Service personal story material 3 She left us with endless touching, and this touching continues.
Will time be moved forever? Many people are looking for the answer to this question. There is such a nurse, who did not create any earth-shattering miracle, but wrote the moving life with her youth. She brushed away the pain for the patients with sincere love; She will blossom a simple smile, adding confidence and courage for patients to move on; She fixed her youth under the dovetail hat and measured the length of life with dedication ... She is Wang Yanqin, a nurse in our hospital 10 ward.
In terms of professional knowledge and working ability, Wang Yanqin is an active, diligent and responsible department health propagandist with the goal of "doing a better job". At the same time, assist the head nurse to record the weekly hospital meeting and the head nurse meeting. In my spare time, I actively study and enrich myself. Now I am studying undergraduate nursing, and my theoretical knowledge and operational skills are solid. I have achieved good results in the "three basics" examination and skill competition organized by the hospital, participated in the nursing training of picc catheterization for nurses in the whole hospital organized by the nursing department and the operation skill examination in the hospital recruitment examination, and also participated in the Yuhang District Nursing Skills Competition on behalf of our hospital and won the first place in the group and the first place in the individual.
Wang Yanqin always smiles at every patient and treats the patient as a relative, which is well received by patients and their families. There was once a patient with advanced tumor, who was weak, had unresolved stool for more than ten days, complained of pain and discomfort, and had no family to accompany him at night. After enema, she didn't solve it. Without saying anything, she dug up a few hard stools for the patient and her symptoms improved. The uncle was very moved and kept holding her hand and said, "The little girl is really more like a relative than my relative." Usually, some patients and their families after major surgery at night are usually very tired and fall asleep unconsciously. She will pay special attention to help patients empty urine bags, wipe sweat, moisten lips and so on when making rounds. And give your family a proper rest time.
Personal deeds of service materials 4 In the conscription work, Comrade Gao Wei always consciously performed his duties, cooperated with the armed forces department of the school, earnestly carried out the conscription work, and completed the conscription work with good quality and quantity. Mainly in the following aspects:
First, actively strive for and mobilize widely.
After the recruitment work began, we actively responded to the call of the school's Armed Forces Department, seriously mobilized student cadres and class teachers, and widely mobilized them through various forms such as theme class meetings, thematic meetings, QQ groups and posters, which provided a strong guarantee for the smooth implementation of the recruitment work.
Second, carefully organize and cooperate with the preparatory work before joining the army.
First, pay close attention to the trend of students who are willing to join the army, do a good job of background investigation, and cooperate with the school's armed forces department to do a good job of military service registration files. The second is to do a good job of connecting home and school, especially to check the attitude of students who are willing to join the army at home. The third is to follow up the relevant procedures of enlisted soldiers, such as tuition compensation, student status retention and other important links.
Third, strictly control to ensure the quality of conscription work.
According to the specific work requirements of the school's armed forces department, strictly control each time node and correctly handle the problems in conscription work. Do a good job in students' political examination, seriously receive examiners, take the initiative to contact class teachers and class student cadres to understand students' performance at school; At the same time, actively cooperate with the Armed Forces Department and the Ministry of Public Security to handle the political examination procedures, and provide help and bedding for students to join the army. In 20 18, our college recruited 3 1 person, including 25 freshmen, 6 juniors and 3 sophomores.
Service Personal Deeds Materials 5 Outpatient Western Pharmacy is a window to provide drugs and pharmaceutical services directly to patients. Every pharmacist has a heavy responsibility. While serving patients, he exudes honesty, civilization, responsibility and respect for life. There are 7 employees in outpatient western pharmacy, including 3 party member and 2 league members. Four people have a bachelor's degree and three people have a college degree; There are 4 pharmacists in charge and 3 pharmacists. They have always insisted on combining the establishment of "a demonstration post of honesty and civilization for employees in the province" with pharmaceutical services, showing a good professional image and spiritual outlook, and making active efforts to protect the health of the broad masses of people and promote rational drug use.
First, put your heart into service and learn to improve quality.
Strengthen the service concept of "patient-centered, quality-centered", firmly establish the purpose of "serving the people wholeheartedly", always care for patients with love, treat patients sincerely everywhere, be the patron saint of patients' health, and ensure that patients use drugs safely, effectively and economically.
A foreign patient left his medicine in a taxi, and the taxi driver sent it to our hospital according to the invoice. We immediately found the patient's prescription doctor by asking, and finally contacted the patient through the doctor. When the patient got the nearly thousand yuan medicine he recovered, his gratitude was beyond words, and we were very pleased. We said, "This is what we should do." Once again, we found a box of medicine on the windowsill, which was left by an old patient in our hospital after taking the medicine. Next time she comes to get the medicine, we will return it to the original owner. Aunt was surprised and grateful. We said, "This is what we should do." Sometimes patients will come to buy some medicines that are not available in our hospital pharmacy. We will contact pharmaceutical companies immediately to meet the needs of patients, and paying attention to integrity is our commitment to patient service.
Second, love their jobs and promote harmony.
"Love and dedication, selfless dedication" is the motto of pharmacists in western pharmacies. We explained the meaning of this sentence with practical actions. At work, we not only distribute drugs accurately, but also give patients a detailed account of drug use, telling them the usage, dosage, taking time, adverse drug reactions, precautions and so on. Extraordinary work often makes us hoarse, but we can still be polite and enthusiastic and always smile; Some elderly patients can't see clearly, so we will read the instructions to him carefully, and some people have poor hearing, so we will write the answers on paper for him. Because of the illness, some patients or their families have mood swings, and their attitudes are mean or sharp when taking medicine. We always explain patiently and never conflict with patients. For patients with depression, we will try our best to explain and persuade them to leave happily and satisfactorily.
Over the past few years, Comrade Zhou Yu has made contributions in obscurity without seeking fame and fortune in ordinary posts. Liu Shengbo, the pharmacist in charge, is not afraid of hardship or fatigue. When assigning jobs to different departments, he was always willing to accept and work hard, which played a leading role in party member. Dong Guofang, the pharmacist in charge, has a high professional quality, patiently and meticulously imparting experience, and has played the role of "passing, helping and bringing"; In the days when the hospital's new digital management system was installed and debugged, all comrades took the initiative to give up their rest time and master the new workflow, which reflected the valuable dedication of forgetting the public and the private.
Third, improve the struggle mechanism and spread civilization with love.
Actively carry out high-quality services to meet the urgent needs of patients, send warm and sincere feelings to patients, and sincerely provide high-quality, efficient, convenient and fast services to patients. At the window, I always try my best to help patients solve various problems and provide help. Every time a large burn patient comes to get medicine, his outstretched arm has only two fingers, not a healthy hand. We didn't feel terrible when we saw him, but we felt deep sympathy. We always smile, put medicines and bills in bags and hand them out of the window to help him hang them on his arm. For drugs that need to be strictly refrigerated, we will observe and record the temperature state of the refrigerator to ensure the quality of the drugs, and make ice cubes or collect refrigerants for patients free of charge; Respond to the call of national environmental protection and take the initiative to collect empty cartons for patients; The above services are not only welcomed by patients, but also improve the social reputation of pharmacists.
Honest and civilized feelings are not limited to work. We continue to extend the extension of quality service, spread civilization with love, actively participate in various social welfare activities, and donate more than 2,000 yuan to socially disadvantaged groups.
Fourth, do a good job in business construction and improve the quality of medical care.
In order to ensure the safety and effectiveness of patients' medication, the relevant laws and regulations on drugs were seriously implemented, which improved the quality of medical care and ensured patients' rational medication. Do a good job in registering the expiration date of drugs to ensure that no expired drugs are distributed; Seriously implement the disinfection and isolation system to avoid damage and pollution to drugs and their packaging. Do a good job of drawing price, checking prescription, dispensing, rechecking and distributing medicine every day. These seemingly repetitive and boring tasks, we are doing more and more carefully, because we all know that such triviality and repetition are the most important checkpoints to ensure patients to take medicine, and we are the gatekeepers of this checkpoint. We guard this door with integrity and dedication.
In recent years, there are no complaints, medical accidents and errors in outpatient western pharmacy, and the satisfaction rate of patient satisfaction survey reaches 100%, which has won unanimous praise from patients.
In order to improve their own quality, outpatient western pharmacy has a high enthusiasm for learning. Three pharmacists voluntarily signed up for English classes, and two pharmacists are studying for graduate students, which led to a learning upsurge in general practice.
Serving patients with love, care and patience is our professional accomplishment, and stressing civilization is also our commitment to serving patients. With the joint efforts of all of us, the outpatient pharmacy of our hospital was awarded the second "Demonstration Post of Integrity and Civilization of Workers in the Province" by Taiyuan Federation of Trade Unions and Taiyuan Civilization Office in 20xx. It was awarded the honorary titles of "Youth Civilization" and "Young Commando Post" by the Youth League Committee; Comrade Ma Jun was awarded the title of "Excellent Youth" by the Communist Youth League Committee.
Spring rain moistens things silently, silk moistens things silently, sunshine moistens things silently, and my heart is warm. We are determined to devote our youth silently in ordinary posts, repay the society with a hundredfold effort and benefit patients with better service.
Gong Quanzhen, female, Han nationality, born in February 1923, party member, former principal of Ganjia Primary School in Lianhua County, Jiangxi Province.
As a family member of the founding general, Gong Quanzhen resolutely gave up his superior city life and accompanied her husband to a remote and unfamiliar mountain village. For decades, he devoted himself to helping the poor and supporting rural construction, and wrote his love for his hometown, people and motherland between mountains and rivers, engraved in the hearts of ordinary people.
Gong Quanzhen is the wife of Gan Zuchang, the late old Red Army, the founding general and the former military logistics department minister. 1957 in the second half of the year, Gan Zuchang resigned and returned to his hometown, Yanbei Village, Fanglou Town, Lianhua County, to become a farmer. After General Gan's death, he continued his dream with practical actions. For decades, she has earnestly performed her duties and devoted herself to teaching and educating people. Not rich, she often donates money and materials to help poor students. 20 15 was invited to give a lecture on patriotism traditional education in Fucun Middle School. She found that the school library was short of books and immediately bought more than 1000 books and sent them to school. Soon after, she donated another 2,400 yuan to help the county party committee buy the educational CD of Forever Motivation and donate it to the school. Over the years, Gong Quanzhen has helped many poor students in pairs. According to incomplete statistics, since 10, she has donated as many students as 100, and the donation amount has exceeded 654.38+ten thousand yuan. After the Wenchuan and Yushu earthquakes, with the help of her daughter, she personally paid special party dues of 2600 yuan and 1000 yuan to the organization department of the county party Committee.
Gong Quanzhen often said: "I don't have a special status, but I have a special responsibility, that is, to inherit the spirit of being willing to be old." For this special responsibility, after leaving the army, she still cares about the growth of the next generation, walks into schools, institutions and factories, and voluntarily educates young people on patriotism and revolutionary traditions. No one remembers how many places the old man went and how many reports he made, but everyone remembers that she never asked for a penny, and often brought her own steamed bread or bread and boiled water for lunch.
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