Take necessary measures for unqualified and potential unqualified reasons, control unqualified corrective and preventive measures, and realize continuous improvement of the company's quality management system.
2. Scope
It is applicable to the formulation, implementation and verification of corrective and preventive measures for unqualified or potential unqualified reasons in the whole process of product formation.
3. Responsibility
3. 1 The office is the centralized management department for corrective and preventive measures.
3.2 Each department is responsible for checking the reasons for the nonconformity of the department and taking corrective and preventive measures to ensure its effectiveness.
3.3 The management representative is responsible for supervising and coordinating the implementation of corrective and preventive measures.
4. Working procedures
4. 1 Corrective measures
Corrective measures should be taken to eliminate the causes of nonconformity and prevent it from happening again.
4. 1. 1 The identification is unqualified.
Identify the information output of each process of the quality management system;
A. When there are major problems in process and product quality;
B. When the management review finds that it is unqualified;
C. When customers complain about product quality;
D. when the internal audit finds that it is unqualified;
E. major environmental pollution or accidents occur;
F the supplier's products or services are seriously unqualified;
G other circumstances that do not meet the requirements of quality policy, quality objectives or quality management system documents.
4. 1.2 Discovering the reasons for nonconformity
The responsible department analyzes the causes of disqualification and determines the main reasons.
4. 1.3 formulation, implementation and verification of measures
A. For the quality problems of a certain department, the office shall fill in the "Corrective and Preventive Measures Handling Sheet", which shall be submitted to the responsible department for improvement after being approved by the management representative.
B. For quality problems involving multiple departments, the office shall ask the management representative to organize relevant departments of the company to hold a special analysis meeting on quality problems, analyze the causes of the problems and implement the responsible departments. According to the decision of the special meeting, the office fills in the "Corrective and Preventive Measures Handling Sheet", which is approved by the management representative and sent to the responsible department for handling and improvement.
4.2 Preventive measures
The company shall identify potential nonconformities, eliminate the causes of potential nonconformities and prevent the occurrence of nonconformities. Preventive measures should be adapted to the impact of potential problems.
Identify potential nonconformities.
The office shall timely analyze the following records:
A. supplier's supply and service quality; Company customer satisfaction survey;
B. Previous internal audit reports and management review reports;
C. records of the implementation of corrective measures, etc. ;
D. characteristics and trends of processes and products.
Through the analysis of the above records, timely understand the effectiveness, process, service quality trend and customer requirements and expectations of the quality management system, and be responsible for organizing research and determining preventive measures to eliminate the causes of nonconformities, especially effectively handling customer complaints and product nonconformities.
4.2.2 When potential nonconformities are found, the office and the production technology department will discuss the reasons with relevant departments, formulate preventive measures and determine the responsible department, clarify the responsible person and implementation progress, and implement and make records.
4.3 Implementation control of corrective and preventive measures
4.3. 1 During the implementation of corrective and preventive measures, the management representative is responsible for supervising the implementation of the measures.
4.3.2 The office is responsible for tracking, checking and controlling the implementation effect of corrective and preventive measures to ensure their effectiveness, and making records, which shall be verified by the management representative.
4.6 Effective corrective/preventive measures involving changes in quality management system documents shall be incorporated after examination and approval.
Quality system documents.
4.7 The office shall investigate the corrective and preventive measures that have not been completed within the specified time, find out the reasons for the failure, and report to the management representative. Without justifiable reasons, the responsible department shall investigate the responsibility of the person in charge of the department.
4.8 Relevant records and information of important corrective and preventive measures shall be submitted as one of the input materials for the next management review.
5. Relevant documents
5. 1 nonconforming product control procedure
5.2 Internal audit procedures
record
6. 1 analysis report of unqualified reasons
6.2 corrective and preventive measures rectification list ... >>
Question 2: How to write the rectification report? Dear Xuhui Fire Supervision Office: Our company is located at 000, Building 00, No.000 * * Road. With the strong support of all levels and departments, especially your confirmation of the company's decoration project plan and the completion acceptance of the project, it has greatly promoted the progress of our work, and the company has been operating normally at present. Due to the importance of fire control work, according to your notice 00 123456, some fire control matters need to be rectified. Therefore, according to your requirements and combined with the current project completion, we have actively improved this, and now the situation is reported as follows: 1. &; n……
Question 3: How to write the cause analysis and rectification measures? .
Question 4: How to write the rectification report? The rectification report should be composed of several contents, and the report must be stamped with the official seal.
A copy of the list of defective items and the rectification implementation plan. The rectification plan includes the time limit requirements of the responsible person for the defective content;
The Provincial Bureau organized an inspection team to verify the implementation of enterprise rectification, and signed opinions and stamped with the official seal on the enterprise rectification report.
Question 5: How to write the rectification report? What kind of report does the landlord want?
I'll give it to the commodity inspection equipment.
First of all, explain when you went to the factory for inspection, what are the main aspects of inspection and the main problems in the factory. The following is specific.
First, itemize the unqualified items given by commodity inspection.
Second, how to do the above unqualified items, list them one by one.
Third, what will the factory do in the future?
When you write, you must write in paragraphs, and each paragraph must have a title.
Question 6: How to write 1 in the rectification report? Write some good words first, and say what work has been done and some achievements have been made under the leadership of the leaders.
2, the turning point, that is to say, those shortcomings and gaps in the work.
3. In view of these shortcomings and gaps, explain how to correct them one by one.
4. Summarize and plan the next step.
There should be more room for these.
Question 7: Self-inspection report and rectification measures, how to write the self-inspection report, and the format of the self-inspection report begins with the requirements of XXX, explaining the rectification matters. Then, according to the requirements, self-check the problems, analyze the problems, put forward the rectification measures and time limit, and finally end.
Question 8: How to write the analysis and rectification report of production problems? 5 points are generally about these parts: rectification items, rectification measures, rectification results, responsible person, responsible person, rectification date, etc.
Question 9: How to write the rectification report in the system? Internal audit usually publishes Audit non-conformance report or Corrective and Preventive Measures Report to describe the nonconformities reflected by auditors. You can analyze the causes, corrective and preventive measures, improvement dates or plans, etc. According to the nonconformities, improvement plans and relevant evidence must also be provided.
Question 10: How to write the project quality management system in the rectification report?
catalogue
General rule
In order to improve the construction quality of our project in an all-round way, strictly implement the quality policy of quality first, customer satisfaction and continuous improvement formulated by the enterprise, adhere to the principle of who is in charge and who is responsible, and realize the project quality management objectives, these detailed rules are specially formulated and strictly implemented by all departments, project departments, subcontractors and construction teams of the company.
Management content
Provisions on the administration of material inspection
Material inspection certificate
Raw materials, finished products, semi-finished products, building components, appliances, equipment and other materials should have quality assurance materials such as factory certificates and sampling inspection certificates.
Self-inspection of materials
Three members (material engineer, warehouse engineer and quality engineer) who participate in material inspection shall be responsible by special personnel, especially the quality engineer shall designate special personnel to participate in the inspection. Civil engineering materials inspection shall be attended by civil engineering quality engineers, decoration materials inspection shall be attended by decoration quality engineers, and hydropower materials shall be attended by hydropower quality engineers. The material self-inspection shall be carried out according to the corresponding clauses and technical requirements of the contract.
After the materials enter the site, the material supervisor shall organize the leader of the quality and safety team, the warehouse supervisor or other professionals to participate in the acceptance. The acceptance contents include the manufacturer's production license, product certificate, inspection report and physical quality, and check the unit price, quantity, specification and model of material samples and delivery notes.
After the acceptance, the warehouse keeper issues a receipt and unloads the goods into the warehouse.
If there is any doubt about the quality of the incoming materials, the deputy project manager and the supplier can't reach an agreement after re-acceptance on site. All parties can apply to the regional company or the headquarters project management center for step-by-step coordination (if there is any dispute, send it to the testing organization for inspection).
When the materials enter the site, the supplier shall fill in the application form for material acceptance and report it to the acceptance team for inspection.
Materials purchased according to samples must be inspected and accepted according to samples.
The quality and safety supervision and management center of the regional company should strengthen the supervision and management of a large number of decoration and pipeline materials and important equipment entering the site: when the first batch of materials enters the site, the project quality and safety team should report to the quality and safety supervision and management center of the regional company and check with relevant professionals.
Inspectors should strictly check the acceptance of materials, and the main quality assurance information of materials is incomplete or expired, and the materials are unqualified, so they are not allowed to sign.
When inspecting materials, inspectors shall truthfully fill in the inspection opinions and shall not resort to deceit.
examination of material
After the materials pass the self-inspection, the person in charge of construction shall fill in the engineering material inspection form in time, and attach the quality assurance materials such as certificate of approval and inspection report, and submit them to the construction (supervision) unit for inspection. Only after passing the inspection can they enter the site for use.
For professional mechanical equipment and materials, professional and technical personnel of the construction (supervision) unit and the supplier shall be organized for acceptance. After acceptance, the supplier shall make detailed disclosure and explanation to the user.
Materials that have not been submitted for inspection or are unqualified for inspection shall be recovered within a time limit and shall not be used without authorization.
After the acceptance of materials, relevant materials shall be sent to librarians for classification and filing in time.
Technical disclosure and training management regulations
Technical disclosure management regulations
Technical disclosure is divided into three levels: regional company, project department and team.
(1) regional companies
For projects with complex technology, the chief engineer of the regional company shall make disclosure to the relevant personnel of the Quality and Safety Supervision and Management Center, the project manager and the chief engineer, mainly making comprehensive macro-technical disclosure on quality objectives, safety objectives, time limit for a project, cost objectives, engineering contract, key construction technical issues, technical requirements and matters needing attention, and forming the minutes of the company's technical disclosure meeting.
(2) Project Department
Before construction, the project manager or chief engineer shall organize technical disclosure to all managers and teams of the engineering team and quality and safety team, and establish technical responsibility system, quality responsibility system, safety responsibility system and cost responsibility system to strengthen construction quality inspection according to the construction quality objectives, construction progress objectives, safety objectives, cost objectives, construction organization design scheme of drawing design, process standards and quality acceptance standards formulated by the company. Supervision and management. The specific contents of on-site construction disclosure include: construction layout, construction methods, quality, key technical requirements, difficulties and environmental protection measures, civilized construction, etc. , and form the project department technical disclosure meeting minutes.
(3) Team
The professional builder or technician of the project department shall make disclosure to the team and operators, and make detailed arrangements for the model project mainly according to the engineering characteristics and actual situation ... >>