According to the classification of goods, the goods that are officially returned for 7 days without reason are:
1, books, audio and video, music
2. Mobile phone accessories; computer fittings
3, personal health care (medical equipment goods), pet goods
4. Shoes, boots, clothes and luggage
5. Sports, outdoor and leisure
6. Kitchen appliances, household appliances and flat-screen TVs
7, digital audio-visual accessories, photography accessories
8, small household appliances, automotive supplies
9. Toy mothers and babies; office supplies
10, home and home decoration, kitchen utensils
1 1, musical instrument; Clocks and watches, jewelry
1 1, Kindle series e-book reader, Fire tablet computer.
12, photographic products (non-accessories), digital audio-visual products (non-accessories)
13, software, games; Within 7 days (the goods are unopened)?
14, mobile phone and communication (non-accessories); Computer (non-accessory)
Z affordable goods
Within 7 days from the day after the goods are shipped, if the goods remain intact and the accessories are complete when Amazon sells them, you can apply for a return. Due to the particularity of Z affordable goods, exchange service is not supported for the time being.
Attention:? According to different categories of goods, if you have any quality problems, please contact the after-sales department of the manufacturer or supplier according to the contact information in the manual. If you need to return goods, some kinds of goods need to be tested according to the national three guarantees regulations.
After the test report is successfully processed, it is confirmed that the product is a performance failure, and Amazon will return it.
(two) only accept the types of goods that apply for return due to quality problems.
Food, fresh food; cosmetics
Alcoholic commodities
Other goods that are not suitable for unreasonable return according to the nature of the goods and confirmed by you at the time of purchase.
(2) Precautions for returning goods
Amazon's self-operated goods in China, Amazon's goods in China (collectively referred to as "domestic retail goods") and goods in Hong Kong/bonded warehouses are subject to the exchange policy specified on this page, but goods in Hong Kong/bonded warehouses are temporarily not supported for exchange. If you need to replace the product, please apply for a return and place a new order.
The return period is calculated from the day after the goods are delivered. If the actual delivery time is inconsistent with the system display time, and it cannot be handled normally within the specified return time limit, please contact the customer service center.
References:
Amazon-Returns