Legal basis: Article 16 of the Measures for the Administration of Online Transactions, when online commodity operators sell commodities, consumers have the right to return them within seven days from the date of receipt, without giving reasons, except for the following commodities:
(1) Digital commodities such as audio-visual products and computer software ordered by consumers; (2) Fresh and perishable; (3) Consumers download or unpack packages online; (4) newspaper delivery.
In addition to the goods listed in the preceding paragraph, other goods that are not suitable for unreasonable return according to the nature of the goods and confirmed by consumers at the time of purchase.