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What are the legal provisions for online shopping return?
The legal provisions of online shopping return are: operators sell goods by internet, television, telephone, mail order, etc., and consumers have the right to return goods within seven days from the date of receiving them without giving reasons. The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer.

First, the legal provisions of online shopping for seven days without reason to return.

The legal provisions for returning goods without reason within seven days of online shopping include: operators sell goods by internet, TV, telephone and mail order. And consumers have the right to return the goods within seven days from the date of receipt without giving reasons, except for the goods ordered by consumers, such as fresh and perishable goods.

Second, who will bear the freight for online shopping for seven days without reason?

Online shopping for seven days without reason to return the freight should generally be borne by the buyer. Because the return is not due to the quality of the goods of the merchant. However, if the seller returns the goods due to quality problems, the freight will be borne by the seller. So it depends.

Third, what is the scope of online shopping for seven days without reason to return?

The scope of application of seven-day unreasonable online shopping is as follows:

1. The goods or services provided by the operators do not meet the quality requirements;

2. There is no state regulation and agreement between the parties;

3. Meet the statutory conditions for termination of the contract;

4. Operators sell goods through Internet, TV, telephone and mail order.

Legal basis:

Article 25 of the Consumer Protection Law

Where an operator sells goods by internet, television, telephone or mail order, consumers have the right to return the goods within seven days from the date of receipt, without giving reasons, except for the following goods:

(1) ordered by consumers;

(2) Fresh and perishable;

(3) Digital commodities such as audio-visual products and computer software downloaded or unpacked by consumers online;

(4) newspaper delivery.

In addition to the goods listed in the preceding paragraph, other goods that are not suitable for return according to the nature of the goods and confirmed by consumers at the time of purchase are not returned without reason. The goods returned by consumers shall be in good condition. The business operator shall refund the commodity price paid by the consumer within seven days from the date of receiving the return. The return freight is borne by the consumer; Unless otherwise agreed between the operator and the consumer, such agreement shall prevail.