One-week work plan template 1
First, the focus of this week's work:
Mr. Zhou asked to actively communicate with colleagues or teachers around summer vacation life, new classrooms and new teachers, and was willing to express his true feelings.
1, so that children can adapt to the transition from holiday to new semester in a happy mood in time;
2. Tell the wonderful summer vacation in complete words, and learn to listen to others quietly;
I know that I have grown up, and I am a child in a large kindergarten class. I am fortunate to be a brother and sister;
4, familiar with the environment of the new classroom, understand the location of each area (talk about the similarities and differences between the new classroom and the previous classroom), and establish a good relationship with the new teacher to form a sense of trust;
5. Have good gfd habits and self-care ability, develop meticulous and organized work habits, and adapt to the rules of work and rest in kindergartens in time;
6. Be familiar with the signs in the class, don't run around where there are little feet, and learn the rules and regulations in the class;
7, can clearly dictate the order within 10, and know the ordinal number and reciprocal.
Second, collective activities.
Conversational activities: Happy summer vacation Chinese activities: Our new classroom social activities: Division of labor for students on duty Music activities: Singing and math activities for students on duty. (Move: ordinal number, reciprocal)
English activity: Review simple greetings.
Outdoor activities: review the queue and respond to basic passwords neatly, quickly and timely. (Stand at attention, be at ease, turn left and turn right)
Game activities: play previous games together, learn new games, stabilize children's emotions, and guide children to participate in activities (bringing the old with the new); Chinese pinyin: single vowel a.
Safety work: lead children to visit every corner of the kindergarten and talk about unsafe places. We can't touch them with our hands.
Third, other work.
1, environment layout: new classroom environment layout.
2. Ordinary life: lead children to be familiar with their teacups and newly arranged beds and seats.
3. Regular education: Continue to educate children about "three lightness", that is, walking lightly, talking lightly, and taking things lightly.
Fourth, parents' work:
(1) Prepare daily necessities for children. Like changing clothes, small towels.
(2) Prepare school supplies for children. Such as watercolor pens, extracurricular books, picture books, notebooks, etc.
(3) Enter a large class and cultivate children's good study habits and living habits.
(4) Communicate with parents and insist on sending children to the park.
One-week work plan template 2
(a) class cadres do:
1, the class staff must establish the consciousness of "safety first" ideologically, do their work properly, always pay attention to children's activities, and take a series of measures to do a good job in safety prevention.
2, adhere to the daily morning check. Ensure that children do not bring dangerous goods into the park, and bring them back if necessary. Strict child safety system, prevent burns, trauma, drug poisoning, prevent foreign bodies from entering the otolaryngology, and prevent children from getting lost.
3. Ensure the ventilation and cleanliness of the classroom, ensure the safety and hygiene of corner materials, and disinfect toys regularly.
4, timely prevent the occurrence of infectious diseases, to ensure that one person a towel a cup.
5. Strengthen the roll call of children, make a good mark, report any problems in time, and call home in time to understand the reasons.
6. During outdoor activities, teachers should carefully check the safety of the venue, eliminate unsafe factors in time, and ensure the safety of children. Don't forget the children's belongings after the activities.
7. Cultivate children's self-protection ability, work closely with parents, strengthen awareness of prevention, and let children always remind themselves or others to pay attention to safety on the basis of safety awareness.
8, strict implementation of kindergarten transfer rules and regulations. Give the child to his parents. If there are special circumstances, you need to bring a pick-up slip or valid certificate.
9. During lunch break, organize children to go to bed quietly, remind them not to cover their heads, not to lie down, not to suck their fingers, and not to bring toys into the dormitory. Teachers should strengthen patrol and report any abnormal situation in time.
10. Introduce the importance of children's self-protection and training methods to parents through parent-teacher conferences and family contact columns, so as to conduct random education and take positive guidance in daily life or when taking children out.
(2) With regard to children:
1, in strengthening the routine, we should be orderly and ask children to consciously queue up to wash their hands, drink water and urinate.
2. Ensure the safety of going up and down stairs. Children don't have to push, pull or jump.
3. Children know not to walk with strangers and not to eat strangers. You know, you can't just leave adults or groups.
Children know not to put their hands between doors, tables and chairs to avoid injury.
When playing large toys in outdoor activities, children should supervise and help each other when taking equipment to ensure their safety.
6. Know not to touch electrical appliances such as electrical sockets, pay attention to safety when playing with scissors, and know how to use scissors correctly.
7. Know not to put paper balls, buttons, etc. Enter your ears and nose, and don't put foreign objects in your mouth.
8. Teach children some necessary fire knowledge, such as how to escape in case of fire. The fire alarm telephone number is "1 19".
One-week work plan template 3
I. Ideological aspects of work
Through past experience, I deeply realized the importance of thought to our work. Since you are ready to improve yourself at work, it is essential to improve your thinking!
First of all, I want to improve my ideological understanding. As the customer service of _ _ property, we must first recognize our own position! As the front desk customer service of _ _ company, the customer I want to face is the owner, and as a service person, I should be more enthusiastic and cordial when facing the owner.
Secondly, we should further improve our mentality and learn to adjust our state at work. Learn how to keep a positive and enthusiastic working attitude at all times, better face your own work and better serve the owners.
Second, service ability.
1. Strengthen self-management, strictly abide by the service regulations at work, and actively do your own service.
2. Learn to observe that there must be something wrong when the owner comes to the property, so judge the seriousness of the matter according to the owner's situation and put yourself in the owner's shoes to help the owner solve the problem.
3. The service should be warm and thoughtful. Even if the host hasn't come to the front desk yet, let the host feel that he has been paid attention to and be ready for service at any time.
Third, work.
1. Improve your concentration, listen carefully to the host's questions, determine the host's questions, and give correct answers and help.
2. Do a good job of interaction. Most of the owners who come to our front desk are old faces. When the service is free, you can properly answer the customer's words or say hello, and get on well with the owner to facilitate future work.
3. Do a good job of return visit. There used to be a lot of work, but it ended because I couldn't contact the owner. But in the future, I will make a more rigorous return visit to ensure that I can return to the owner after work to understand the owner's satisfaction and improve our work.
One-week work plan template 4
Before opening:
1, change work clothes, arrange gfd, and check each other.
2, cleaning, check whether the customer service facilities and equipment are normal.
3. Fill in the actual work schedule and check the work completion and precautions recorded by colleagues the day before yesterday.
4. Attend the morning meeting held by the supervisor (preside over the morning meeting in turn according to the requirements of the supervisor); ① Summarize the work, harvest and reflection (reception, complaints and membership) of the previous day, and share the good and bad aspects of the work with you. Summarize the good methods for the next use. (2) Arrange today's main work, establish work objectives, and clarify the division of labor and matters needing attention.
In the commercial field:
1. If you keep the work of the previous day, you must finish it first and before the peak passenger flow.
2. According to the division of labor in the morning meeting, group reception and personal reception, membership card handling, telephone answering and welcoming guests are all assigned to team members, mainly to individuals, and others help to complete the work of the day.
3. In case of emergency, solve it by personal ability first. If it can't be solved, seek the help of the same group, and finally seek the help of other relevant personnel.
4, take turns to go out for dinner at noon, you must leave people in the store in order to deal with possible affairs during this period.
5. During the succession, the successor shall inform the successor of the work progress, the remaining matters that have been done and untreated, the problems that occurred in the morning work, etc., and inform the successors one by one to remind them of the matters that need to be handled in time and focused on in the afternoon.
Before work:
1. Before leaving work at night, report the handling of today's membership card.
2. Check whether today's work has been finished. Don't leave the unfinished work. Record the unfinished work to remind colleagues who will work early tomorrow, and try to finish it before the opening or peak hours tomorrow.
3. After the party, clean up and leave.
Customer service one-week work plan: After two weeks of actual combat, combined with the specific content of customer service work, the one-week work plan is as follows:
(1) Business segment:
(1) Seriously study the company's various system processes and business processes (such as sales, cashier, online shopping, return and exchange, etc.), so as to deal with all kinds of problems raised by customers on-site and telephone consultation at any time, and gradually go deep into the work of receiving complaints, communicating with customers, and handling customer complaints immediately.
(2) Report the customer's consulting questions in a classified way every week, so that the superior can adjust the goods and services on this basis.
(3) Hold a departmental meeting every Friday to summarize the work and clean the customer service area.
(2) Service Department:
① Continuously improve service awareness and skills in actual combat. Team members summarize good service skills every week and share them with colleagues.
(2) Always remember honesty, don't show kindness to customers easily, and do things well.
③ Don't ignore the details, be polite, dress appropriately and use appropriate language, pay attention to customers' shopping psychology and satisfaction, accept customers' suggestions and make continuous improvement.
(3) Self-professionalism improvement part:
(1) Improve communication skills and the ability to deal with and solve problems in practical work.
② Enhance service consciousness, improve service concept, and enhance sense of responsibility and team consciousness.
One-week work plan template 5
(1) Work Appointment
1. The receptionist should prepare a telephone reservation record form, which should be filled in in detail according to the member's time, service items, appointment beautician number, etc.
2. When the front desk receives a call from an appointment beautician, it should inform the appointment beautician in detail and make service preparations in advance.
3. Making an appointment in advance helps beauticians to arrange their working hours.
4. Making an appointment in advance will help members get faster and better service.
5. Educate members, if the appointment time exceeds half an hour, the appointment will be cancelled automatically, and the appointed beautician will be assigned another job, and members shall not object.
(two) the cashier to check the project shall prevail.
1. Whether the nursing charging standards and preferential activities are complete and whether they can be shown to members.
2. Whether the card swiping machine can be used quickly, reliably and correctly.
3. After confirming the received amount, whether to repeat it to the member.
4. Whether the amount of change is clearly informed to the other party.
5. Whether to remind members to count the amount when changing money.
6. After receiving large bills, whether to put them away immediately. Whether all cash is deposited in the bank on the same day.
7. Whether the screen of the card reader is customer-oriented.
(3) packaging
1. When packing, put the goods or care cards into the bags one by one and lift them gently.
2. Care should be taken not to damage the goods and packaging.
3. Pay attention to the principles of beauty, firmness and quickness.
4. Reach out to the customer, if there are more things that can help the customer get the car.
(4) Farewell to Fujian:
1. Check again to see if there are any omissions, and if there are any goods not given to the customer, take them away.
2. Remind customers whether they have personal belongings.
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